finally.com

4.4
4.4 Based on 160 reviews

Finally is your all-in-one accounting solution for managing your business finances, designed especially for small and medium-sized businesses. From bookkeeping and taxes to payroll, expense tracking, and corporate credit cards, everything you need is in o...

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Average Rating

4.4

/
5

160 Reviews

5 Star
84%
4 Star
1%
3 Star
1%
2 Star
1%
1 Star
13%

All Reviews

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Review Time

Dr O
Top notch

Top notch, accounting firm! Dr. O

5
Date of experience: Oct 24, 2025
Rita Wilfing
Game changer. Love it

The website is user friendly. I love having real time on work job purchases and being able to preview receipts. The CS is exceptional. When I have a question, I get the answer right away. Very friendly people at this company. The previous system we were using for our Credit Cards was not as user friendly. I like that we are in control to obtain receipts ASAP. That was a game changer.

5
Date of experience: Oct 23, 2025
Chris Clark
Endless Frustration & expense

I can not begin to describe the level of frustration (or expense) that we have experienced in the last year. The accountants don't ask questions & don't shut up & listen long enough for us to complete a sentence anyway. Email questions or concerns go largely unanswered but rest assured they'll pull the payments for their 12 month contract shamelessly.Finally is a money grab. Run away!!

1
Date of experience: Oct 22, 2025
Avi Zephyra
Excellent support team

Jordan, Ana, and the support team at Finally, along with their team of bookkeepers created a positive experience working with them.

5
Date of experience: Oct 20, 2025
Jamie Shultz
SARA DAVIS makes everything great

SARA DAVIS makes everything great! I have never worked with someone who is always so helpful not matter the day or time! She's just a joy to work with and is the best!!!

5
Date of experience: Oct 17, 2025
Donna Gleason
Really not impressed

Really not impressed. Was told that they could help me with all kinds of things. Then after I have signed a one year contract, they tell me that they can help but it will be a lot more money. The customer service was very unprofessional. Emails started with "hey". When I asked questions, they didn't seem willing to help me understand. Why would they? I'm locked in for a year. If I cancel, it's going to cost me 3 months in fees. I don't think that they are even doing the bare minimum for me, but I'm stuck with them. I'm so frustrated right now! I want my books done correctly. I want help making sure that everything is set up correctly. But I'm stuck with these clowns

1
Date of experience: Oct 15, 2025
David
Absolutely horrible communication

Absolutely horrible communication. I last contacted them 5 days ago with an issue that I need an answer too and zero response. If you aren't a customer of theirs....run. Don't walk.

1
Date of experience: Oct 15, 2025
Darren Wooden
If you can live with email only…

If you can live with email only communication and extremely slow response times, Finally is sufficient. However, as a small business it is occasionally necessary to speak to someone via a Zoom meeting or at least a phone call. Finally doesn't provide this type of human assistance.

2
Date of experience: Oct 14, 2025
Jackson Mumey
Karina has been very helpful and…

Karina has been very helpful and explains each step to e

5
Date of experience: Oct 13, 2025
emily espino
this company would not stop contact...

this company would not stop calling or message or so forth after told them not interested in their card and services . i block them and they keep calling and contact different numbers this scam place please avoid they got my number through facebook

1
Date of experience: Oct 08, 2025

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Business Details

  • Finally is your all-in-one accounting solution for managing your business finances, designed especially for small and medium-sized businesses. From bookkeeping and taxes to payroll, expense tracking, and corporate credit cards, everything you need is in one simple, easy-to-use platform.

    We take the hassle out of managing your finances, helping you stay organized, save time, and avoid expensive IRS penalties. With finally, you can stop juggling multiple tools and focus on growing your business with confidence.See more

  • email support@backoffice.co
  • language https://finally.com

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