finnishdesignshop.com

2.8
2.8 Based on 101 reviews

Finnish Design Shop is the world’s largest online store specialized in Nordic design. Founded in 2004, we offer a wide array of design products from beloved brands such as Artek, Vitra, Muuto, Hay, Iittala, Marimekko and many more....

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Average Rating

2.8

/
5

101 Reviews

5 Star
41%
4 Star
2%
3 Star
1%
2 Star
6%
1 Star
50%

All Reviews

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Review Time

Jeffrey Brown
Remarkable packaging and service

The items were exceptionally well-packaged in robust bubble wrap. All crates, boxes, and the glass lamp arrived safely. The support team is quick and efficient in responding to any inquiries. Prices are fair, with occasional great discounts. I continue to order from this seller based in Singapore.

5
Date of experience: Jan 17, 2026
Orville Lewis
Impeccably packaged with durable materials...

Impeccably packaged with heavy-duty bubble wrap. All items, including crates, boxes, and a glass lamp, arrived in excellent condition. The support team is also very prompt and efficient in addressing any inquiries. Prices are reasonable, with great discounts available at times. I am a returning customer ordering from a location in Singapore.

5
Date of experience: Jan 11, 2026
Louxie
My top choice for timeless design online

I’ve been a customer for years, and they’ve always exceeded my expectations. Everything — from the ordering to packaging and delivery — is consistently as promised. Shipping is quick, items arrive on schedule, and the quality is outstanding every time. It’s rare to find an online store that’s so reliable and well-curated. This shop has become my go-to for timeless design and gift ideas. Highly recommend for those who appreciate quality and great service.

5
Date of experience: Jan 04, 2026
Jerome
Order issue and lack of communication

I placed an order weeks ago, and despite an estimated delivery date of December 29th and an email from the courier stating it would arrive today, I have yet to receive it. The courier advised contacting the seller, but reaching a representative seems impossible. The automated system directed me back to the courier, leaving me frustrated and unsure of what to do next.

1
Date of experience: Jan 02, 2026
Merrilyn C.
Fantastic Scandinavian design shop

I absolutely love this shop! They offer a great selection of beautiful Scandinavian design products, and the shipping is very fast. They also have excellent sales on items that are typically not discounted elsewhere. Highly recommend!

5
Date of experience: Dec 19, 2025
Hannibal
Awaiting response regarding return

I am still waiting for a reply to my email about a return.

1
Date of experience: Dec 18, 2025
Andrew
Ordered two beautiful mugs

I ordered two mugs. They are beautifully designed, sturdy, and arrived in perfect condition. Thank you!

5
Date of experience: Dec 17, 2025
jelleverheggen85
Lack of customer support amidst marketing emails

I have reached out to the company multiple times regarding my order and return request, but I have received no response. I want to return an item, yet despite several follow-ups, I haven’t received any return instructions or label. Meanwhile, I keep getting marketing emails daily. It’s frustrating to be ignored on a legitimate service request while receiving constant promotional communications. I feel compelled to raise this issue publicly to get a response. I hope the company will address this matter soon.

1
Date of experience: Dec 12, 2025
mercenaire974
Seamless experience

Everything arrived as scheduled, and the prices were fair. I’m very satisfied with the quality of the products.

5
Date of experience: Nov 26, 2025
Beverly
Great product, delivery challenges

The items are perfect! They’re Lego heads for Christmas, exactly as I hoped. However, the delivery process was complicated and needs improvement. I chose a local parcel locker for delivery, but the couriers didn’t provide the access code needed to retrieve my items. It took nearly a week to resolve this issue, and contacting the courier's customer service was extremely challenging. Ultimately, a long phone call sorted it out. This needs better communication with the couriers. Nonetheless, the product was excellent.

4
Date of experience: Nov 25, 2025

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