firmoo.co.uk

4.9
4.9 Based on 361 reviews

Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to giv...

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Average Rating

4.9

/
5

361 Reviews

5 Star
96%
4 Star
2%
3 Star
1%
2 Star
1%
1 Star
0%

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Imelda Black
After reading all the great reviews I decided to take a punt an order a pair of specs. I've never pu

After reading all the great reviews I decided to take a punt an order a pair of specs. I've never purchased prescription glasses online before so wasn't expecting great things. Good job that didn't get my hopes up. The frames feel flimsy. They don't look anything like they did when I virtually tried them on (massive and make me look like Penfold from danger mouse). I sent my recent prescription and had my pupillary measurement done correctly before I ordered. The specs that arrived are not the right prescription (too weak), and there's a blurred area in my peripheral vision which is annoying.
The website said order would arrive in 5-7 working days, but when I'd confirmed payment I got an email saying it would be 4-6 weeks - it was in fact a little less than this.
I'm glad the glasses were cheap because they aren't worth anything really. I won't be ordering from Firmoo again, and have already shared my experience with friends who were waiting to find out how I got on before giving them a try.

2
Date of experience: Feb 27, 2026
Teresa
I'm in 2 minds about Firmoo's glasses. I ordered one pair for long distance which were perfect, so I

I'm in 2 minds about Firmoo's glasses. I ordered one pair for long distance which were perfect, so I decided to buy 2 more pairs. One with my reading prescription and the other long distance again. They arrived and I love the frames, but they were both long distance which was really disappointing. I checked that I'd entered the 2 separate prescriptions and I had. So although I really like the frames - i won't be buying from them again.

3
Date of experience: Feb 24, 2026
Alex Porter
I was so impressed with the after salesteam at Firmoo. When glasses weren't what I was expecting, Fi

I was so impressed with the after salesteam at Firmoo. When glasses weren't what I was expecting, Firmoo were quick to offer me a generous full refund or exchange, two fantadtic options.
I opted for an exchange, and was send a voucher code for the full cost within the hour - at the week end too!
Great range of funky, different frames, but something for everyone.
Thanks Firmoo, a dedicated customer 👍

5
Date of experience: Feb 01, 2026
xCircleStrafe90
Absolutely adore this platform! The range of styles is incredible!

I absolutely adore this platform! The range of styles is incredible! Ordering is so easy! Since discovering this service, I no longer purchase my glasses from regular stores, and I constantly receive compliments on my eyewear. Amazing designs and great value for the price!

5
Date of experience: Jan 16, 2026
Edward Parker
Exceeded my expectations with these glasses!

I purchased a pair of glasses from a company and truly didn’t anticipate liking them this much. The frames resemble the pictures perfectly, feel durable, and fit comfortably from the start. Although shipping took a little longer than expected, the quality for the price was a pleasant surprise. I would certainly order from them again if I need another pair.

5
Date of experience: Jan 12, 2026
Destiny Johnson
Absolutely thrilled with my new glasses!

I am incredibly pleased with my many pairs of glasses from the company. The quality is fantastic, competing with well-known opticians' frames in the UK, but at a much lower cost! I will definitely keep buying more.

5
Date of experience: Jan 12, 2026
yerlymarmy63
A breeze to find the perfect frames

It was incredibly simple to browse through the glasses I liked and select a frame that suited me. I could easily mark my favorites and return to decide if they were the ones I truly desired. Inputting my prescription and selecting additional options for the frames was straightforward. This experience was so much easier (and more affordable than traditional stores).

5
Date of experience: Jan 12, 2026
Sawdon Jodie
Well what can i say? Seen the hype over the internet so thought what do i have to lose, and WOW so g

Well what can i say? Seen the hype over the internet so thought what do i have to lose, and WOW so glad i purchased i absolutely love my frames.. so stylish at such a great price. 🫶🏼 super fast delivery 📦 quality is outstanding.. just brought another 6 pairs 💀🤣🤣👏🏼🥰 highly recommended to all 🫶🏼

5
Date of experience: Dec 22, 2025
Amber Price
Discovering the Perfect Glasses

I turned to this service when I wasn't satisfied with the selection at my optician. I was in search of fashionable glasses that would complement my style. For the past 6 years, I've relied on this company for my eyewear and have no intention of switching. I wear glasses daily and couldn't be more pleased with my choice.

5
Date of experience: Dec 15, 2025
iTheSelected79
Absolutely love my new large black glasses!

I received my large black glasses and I am absolutely thrilled! I've received numerous compliments. I bought them on sale, and the service was excellent with timely delivery updates. They were nicely packaged, and I appreciate the included glasses cloth and soft case protector. I will definitely use this service again. They have a fantastic selection of stylish glasses at great prices and quick delivery.

5
Date of experience: Dec 01, 2025

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Business Details

  • Firmoo is your one-stop optical destination for customized eyewear services and professional prescription advice. Founded in 2009 by a group of opticians and designers on the belief that eyewear should be trendy, not spendy, we grew from the desire to give everyone around the world the convenience of receiving professional eyecare at an affordable price.

  • email service@firmoo.co.uk
  • call 08081786208
  • language https://firmoo.co.uk

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