firmstaunch.com

1.3
1.3 Based on 38 reviews

We have spent years searching for creative, smart and useful products around the world and bring them to you with a belief that they may help you make your life easier....

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Average Rating

1.3

/
5

38 Reviews

5 Star
8%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
92%

All Reviews

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Review Time

Brian Van Ness
Ordered wallet two months ago

Ordered wallet two months ago. Never received. Contacted support and they say it was delivered. Really no recourse other than to warn people in review. Seems others share same fate. Stay away!

1
Date of experience: Feb 27, 2026
Witold Kusnierewicz
It took 8 weeks to receive my package and then it was the wrong item, missing money clip. They say t

It took 8 weeks to receive my package and then it was the wrong item, missing money clip. They say they will refund me but I have to pay for shipping.
Don't do business with this company EVER. They are bunch of scamers!

1
Date of experience: Feb 26, 2026
Witold Kusnierewicz
It took 8 weeks to receive my package…

It took 8 weeks to receive my package and then it was the wrong item, missing money clip. They say they will refund me but I have to pay for shipping.Don't do business with this company EVER. They are bunch of scamers!

1
Date of experience: Feb 26, 2026
Michael Nelson
It took 7 weeks for me to receive my…

It took 7 weeks for me to receive my package and then it was the wrong item. They say they will refund me but I have to pay shipping. The shipping cost is more than the product. Don't do business with this company. They sell on Facebook. I see the same product selling on Facebook but different company names. Never buy anything on Facebook

1
Date of experience: Feb 24, 2026
DJT
A total scam

A total scam! Certainly wish I had done my due diligence and read the reviews before placing my order. Never received the wallet that I ordered over a month ago, I assume I never will. Allegedly still at U.S Customs, tracking information has not been updated in two weeks. Lesson learned. And shame on Amazon for selling this companies products on their website.

1
Date of experience: Feb 17, 2026
Fraudulent Practices -Do not buy from this company!

This company advertised a slide wallet with a money clip but the one they sent did not have one. Their customer service would not send me the money clip for the wallet. To send it back would cost more than the original purchase. Do not buy from this company. They offered me for measly dollars for my inconvenience. Plus the wallet does not hold the advertised number of credit cards. The compartments are super tight. I could not be more disappointed with this transaction.

1
Date of experience: Feb 10, 2026
Rich Rizzo
Do not buy from the place they do not accept returns

I recently purchased a wallet from this place. It took 30 days to receive they did send update emails regularly. However, when I received the wallet, it was not really what I wanted and would not work for me it didn't have a place to hold paper money. I contacted them the same day I received the wallet and we went back and forth they would not accept the wallet back. The wallet was $32 USD and they offer me $2 USD at first and them $6 USD. I told them I wasn't interested cash back it would not work for me. So, they said thank you we look forward to your feedback that was it. So, I file a dispute with my credit card company. Actually, after reading another review, I too remember seeing a money clip that's why I ordered it. The one I received didn't have one. I confident this was a bait and switch. Also, the email address they included in the package for customer server is not valid.

1
Date of experience: Jan 29, 2026
Silvio
Poor service

Poor service. lost my order and refuses to replace or refund. Will be filing with the FTC and my Attirney General

1
Date of experience: Jan 26, 2026
John Lennon
I wish there was a negative 100 star…

I wish there was a negative 100 star rating...this company is a scumbag organization..bought product 2 weeks ago and all i have gottten is a runaround about delivery..2 weeks and the damn thing is still in the same overseaas country ..also charged me 7 dollars more than the final invoice price after completing checkout..i profusely recommend anyone from doin business with these certified dirtbags..fake shit probably too

1
Date of experience: Jan 17, 2026
elizabeth caragher
Shady

Sounds like a familiar theme with this company. I too ordered a wallet and was overcharged for it. I caught it right away and complained. They corrected the charge but I still have not received the wallet. It's been over 2 weeks. No tracking info and no credible explanation.

1
Date of experience: Jan 16, 2026

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Business Details

  • We have spent years searching for creative, smart and useful products around the world and bring them to you with a belief that they may help you make your life easier.

  • email support@firmstaunch.com
  • language https://firmstaunch.com

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