firstfound.co.uk

4.1
4.1 Based on 61 reviews

At FirstFound, we are dedicated to empowering small businesses and startups by providing value-driven digital marketing solutions. With a focus on building lasting relationships, we champion our clients' growth through personalised services, including SEO...

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Average Rating

4.1

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5

61 Reviews

5 Star
77%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
21%

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John Birtwistle
Working with FirstFound has been a complete game-changer for my niche UK store, Vaping4Health.co.uk.

Working with FirstFound has been a complete game-changer for my niche UK store, Vaping4Health.co.uk.

We specialise in high-quality accessories, replacement parts, and performance upgrades for premium dry herb vaporizers (think Storz & Bickel, Arizer, Puffco, and more) — it's a very specific, sometimes restricted market where generic SEO approaches simply don't work.

From the start, Andy and his FirstFound team demonstrated outstanding attention to detail. They really immersed themselves in our product catalog, grasped the precise technical terms our customers search with (like cooling units, WPA adapters, glass reducers, dosing capsules, etc.), and crafted a tailored strategy focused on long-tail keywords that genuine enthusiasts actually type into Google. No fluffy, broad traffic — just highly relevant visitors who understand the niche and convert strongly.

Some standout results so far:

Much better rankings for brand- and model-specific searches (e.g., "Venty glass reducer UK", "Plenty vaporizer accessories", "Volcano Hybrid parts")
Solid visibility gains in a competitive and regulated vaping/health-adjacent niche, all done safely and sustainably

Clean, logical site structure and on-page optimisations that clearly resonate with Google and users alike

Consistent organic traffic growth in this specialised vertical

If you're running a niche e-commerce business like ours and need an SEO partner who truly gets your products — rather than treating you like a generic store — I can't recommend FirstFound highly enough. They're professional, responsive, and laser-focused on delivering real results. Huge thanks for helping elevate our corner of the vaporizer world!

5
Date of experience: Feb 20, 2026
Wiin4You83
Misleading Practices & Complete Lack of Delivery

Misleading Practices & Total Lack of Delivery. If you're considering supporting a cause, choose a charity instead of spending your money here. Despite initial promises, they completely failed to deliver. They didn't access my account for a month. I, as the client, had to create action points since they avoid proper documentation (email). Outcome: 0 measurable results, 22 broken links, 0.6 Domain Authority. They made untrue statements about directory listings. The service was misleading, leading to significant losses. They are now refusing to issue a refund for their lack of performance. STAY AWAY.

1
Date of experience: Dec 14, 2025
Ida Carter
Deceptive Practices & Complete Failure to Deliver

Deceptive Practices & Total Lack of Delivery. If you're thinking of donating, choose a charity instead of spending your money here. Despite initial assurances, they completely failed. They didn't access my account for a month. I, the client, had to set action points as they avoid proper documentation (email). Result: 0 measurable results, 22 broken links, 0.6 Domain Authority. They made false claims about directory listings. The service was misleading, resulting in significant losses. Now they refuse to issue a refund for non-performance. AVOID.

1
Date of experience: Dec 10, 2025
Mirko5769
Exceptional Service

I reached out for assistance with building a new website and urgently moving hosting. Everyone I interacted with was exceptionally helpful, ensuring our site was operational in no time. The entire team listened to my needs, and the site turned out exactly as I envisioned. The SEO is impressive, already generating numerous new inquiries. I also required assistance with our emails, as our previous host was unreachable. A representative was incredibly helpful throughout the process, responding promptly, being friendly and patient, and making everything easy. I can't recommend them highly enough!

5
Date of experience: Dec 10, 2025
Billy F.
Outstanding Service, Highly Recommend

The service we've received has been outstanding. We worked with two representatives, and their professional, prompt service was exceptional. We approached this company to create a new website, and we are thrilled with the results. Having been in business for over 15 years, we can confidently say this company surpasses any we've previously worked with. 100% recommend. Thank you!

5
Date of experience: Oct 03, 2025
Impressive Website Redesign and SEO

I'm really satisfied with our new site and SEO. The representatives were very helpful and guided me through every step of the process.

5
Date of experience: Sep 19, 2025
Angelica S.
Disappointing Experience

I engaged this company for SEO and social media marketing. The initial representative was persuasive enough to secure my commitment. After a year of unsatisfactory service and poor social media ads, the assigned contact would call weekly like a robot, failing to post anything for four months and then delivering subpar results. I received 0 calls and 0 engagement after spending a significant amount. I'm disappointed and feel I've wasted my money. I wouldn't recommend.

1
Date of experience: Sep 10, 2025
Gemma Brooks
Highly Recommend Their Services!

I can't recommend them highly enough! Everyone I've interacted with has been incredibly helpful, friendly, and professional. They take the time to explain and answer questions for those with limited SEO knowledge and keep me updated on how to improve our website for better rankings. A special thanks to a representative for their hard work. I have two websites being optimized, and their pricing is very reasonable compared to other companies.

5
Date of experience: Jul 30, 2025
Gwenda Sanders
Excellent Account Management

The account manager is proactive and very effective in their approach.

5
Date of experience: Jul 16, 2025
Veronica A.
Exceptional SEO Services

We want to express our gratitude for the exceptional SEO services provided. The expertise has significantly improved our online visibility. It's reassuring to know our project is in capable hands. We're excited to see ongoing growth. Thank you for your hard work and dedicated support!

5
Date of experience: Jun 24, 2025

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Business Details

  • At FirstFound, we are dedicated to empowering small businesses and startups by providing value-driven digital marketing solutions. With a focus on building lasting relationships, we champion our clients' growth through personalised services, including SEO, website design, and digital marketing strategies tailored to each business's unique needs.

    We pride ourselves on transparency, integrity, and customer-centricity, always working to deliver measurable results and exceptional service. Our passionate and knowledgeable team is committed to helping our clients increase visibility, improve rankings, and drive growth in a competitive digital landscape. Whether you're just starting out or looking to take your business to the next level, FirstFound is here to help you succeed.See more

  • email communications@firstfound.co.uk
  • call 01619093411
  • language https://www.firstfound.co.uk

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