firsttunnels.co.uk

4.9
4.9 Based on 41 reviews

We’re a close-knit bunch of skilled professionals who take an enormous pride in the quality and versatility of our Polytunnels and Polytunnel Covers, But we’re enthusiasts too. We use our own products, and that means we’ve introduced lots of improvements ...

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Average Rating

4.9

/
5

41 Reviews

5 Star
93%
4 Star
2%
3 Star
2%
2 Star
2%
1 Star
0%

All Reviews

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Review Time

MS77
Exceptional support experience!

The best customer service I've encountered. I ordered some staging, and while a few items were missing, it wasn't a major issue. I reached out yesterday afternoon to inquire about it, and without any hesitation, the missing items were promptly arranged to be sent to me. Less than 24 hours later, I received a knock on the door with the delivery of the missing pieces from my order. I truly can't fault this service.

5
Date of experience: Jan 15, 2026
Reliable Tunneling and Excavation Services

The service offers professional and reliable tunneling and excavation solutions. The team was very efficient and executed the project with precision. It's a trustworthy option for anyone needing specialized construction work.

5
Date of experience: Dec 30, 2025
Tara Price
Professional and Reliable Tunneling Services

The company offers professional and trustworthy tunneling and excavation services. The team worked efficiently and managed the project with great attention to detail. It's a dependable choice for anyone requiring specialized construction work.

5
Date of experience: Dec 26, 2025
Teresa Reed
A Loyal Customer for 16 Years

As a returning customer from 16 years ago, I recently needed to find this service again. My polytunnel has performed exceptionally well, even enduring high winds in a challenging location. My neighbors even made bets on how long it would last—16 years was a surprise to us all! I plan to buy a replacement cover soon. I wanted to share my appreciation for such an outstanding product and service. Thank you!

5
Date of experience: Dec 26, 2025
Jon Cook
Quick Dispatch, Delivery Delays

The item was dispatched quickly; however, the delivery service failed to arrive on the promised day and was four days late.

5
Date of experience: Dec 16, 2025
Mort P.
Outstanding Customer Support

Excellent customer support. Although one of the two tables I ordered went missing, and another arrived damaged, they sent replacements overnight. Great service in resolving issues.

5
Date of experience: Dec 16, 2025
Thor L.
Fast Delivery

Delivery was prompt. The product matched the description provided.

5
Date of experience: Dec 11, 2025
Collin B.
Excellent Service

The communication and guidance from the team were outstanding. The service was top-notch, and the delivery was on schedule. Well done!

5
Date of experience: Dec 11, 2025
Rilex021095
Impressive Speed of Service

Very fast service. I have always found this company to be highly efficient.

5
Date of experience: Dec 04, 2025
Ashton Wilson
Replacement for Failed Unit

I purchased a new heater after the thermostat on the old one failed, which was outside the warranty period. The company promptly replaced the broken unit. The prices are competitive, and delivery was swift. They certainly deserve at least 5 stars!

5
Date of experience: Dec 01, 2025

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Business Details

  • We’re a close-knit bunch of skilled professionals who take an enormous pride in the quality and versatility of our Polytunnels and Polytunnel Covers, But we’re enthusiasts too. We use our own products, and that means we’ve introduced lots of improvements and innovations over the years…based on first-hand everyday practical experience. We work hand-in hand with top growing expert and advisor Paul Peacock. We even have our own allotment for some seriously hands-on gardening (often accompanied by communal summer and winter barbecues because all work and no play would be very dull!)See more

  • email Sales@FirstTunnels.co.uk
  • call 01282601253
  • language https://www.FirstTunnels.co.uk

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