karndean.com

4.4
4.4 Based on 41 reviews

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Average Rating

4.4

/
5

41 Reviews

5 Star
80%
4 Star
2%
3 Star
2%
2 Star
7%
1 Star
7%

All Reviews

Filter Reviews

Review Time

Deborah B.
Beautiful but underwhelming performance

The flooring looks aesthetically pleasing, but the cleaner provided is ineffective; the floors never seem clean despite not wearing shoes indoors. They scratch easily (even with a dog, despite assurances). Additionally, the dealer informed us that the warranty is void since we installed it ourselves, which they failed to mention beforehand. I wouldn't recommend this brand as there are likely better and more affordable options available. I'm very disappointed and regret not paying attention to the reviews before my choice.

2
Date of experience: Jan 03, 2026
Lorelei C.
The representative we worked with was knowledgeable and supportive

The representative we worked with was incredibly knowledgeable and supportive. The guidance provided and the responses to our inquiries allowed us to order our flooring with confidence, ensuring it would meet all our expectations.

5
Date of experience: Jan 03, 2026
Lucinda Taylor
Professional and informative service

Everyone was very helpful, knowledgeable, and informative. They offered insights on all aspects of the floor fitting, and having full-size samples was extremely beneficial.

5
Date of experience: Jan 03, 2026
Mas1Minecraftien12
Great experience with attentive support

We had a great experience, and the representative was patient, taking the time to show us various products. We were able to take home numerous samples to aid in our decision-making.

5
Date of experience: Dec 23, 2025
Tyrone Howard
Ordered floor samples effortlessly

I ordered floor samples through the service. They handled everything excellently. Thank you!

5
Date of experience: Dec 19, 2025
Dominic Wilson
Thorough explanation of products

They provided a thorough explanation of the various products, allowed us to take samples, and there was no pressure at all, making it a pleasant experience.

5
Date of experience: Dec 18, 2025
Woody Brooks
Highly recommend the design service

I had several consultations with the representative while selecting a new kitchen floor. As I explored many different tile options, their input was invaluable. Thanks to their assistance, we finally made a choice, and I couldn't be happier with it. Thank you very much!

5
Date of experience: Dec 16, 2025
Robin Wilson
Disappointed with flooring performance

My flooring has been down for three years and has completely faded due to UV rays; this damage isn't covered by the warranty. A large section of the flooring has lost all its color.

1
Date of experience: Dec 15, 2025
Lizzie
Unmatched personal service

Having a brochure and then seeing the actual product helps you realize that reality can differ from images. The helpful service I received and the ability to directly compare designs and colors was excellent. Taking samples home to see in my own space ensures the right choice.

5
Date of experience: Dec 15, 2025
Lionel Taylor
Extremely helpful support

The representative was extremely helpful, providing valuable advice and ideas. It was definitely worth the visit.

5
Date of experience: Dec 15, 2025

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