Review Time
My only comment is that there is nobody to call and I sent several emails in order to get a status on shipping date. But my chairs arrived within 2 weeks and packaging was perfect. Also I did not like to purchase thru Venmo as there are no chargeback rights or a clear way to be refunded, luckily I did not have to worry about that thou. Chairs are beautiful.
Realized that this place only sells dupes of designer furniture. I wished I knew sooner and I wouldn't have made a purchase. I sent in a complaint regarding my package stating I hadn't heard back in over 20 weeks and then they immediately send me shipping info. To me, it came off as unprofessional because was the chair always ready to ship and I had to remind customer service about the order??? Or did it just happen to be in stock when I complained? Either way, I should have had some sort of update over that 20 week period of time but there was nothing
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Industry West is a modern furniture brand known for its thoughtfully designed, high-quality pieces that blend contemporary style with timeless craftsmanship. Specializing in chairs, stools, tables, and decor, the brand caters to both residential and commercial spaces, offering a curated selection of furniture that balances aesthetics, durability, and functionality.See more
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