fiserv.com

4.5
4.5 Based on 557 reviews

Clover is a unified payment and POS solution provider backed by Fiserv. Clover offers everything from pure acquiring through to custom designed hardware to create a frictionless experience for businesses and their customers across all channels, be they mo...

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Average Rating

4.5

/
5

557 Reviews

5 Star
85%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
13%

All Reviews

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Basil Saleh
Avoid this company, My experience with Fiserv has been a nightmare. I discovered an unauthorized dir

Avoid this company, My experience with Fiserv has been a nightmare. I discovered an unauthorized direct debit taken from my bank account, and I have no idea how they accessed my account details. After seeing other reviews, it's clear this is not an isolated incident. I immediately contacted my bank to reverse the transaction and block any future debits from Fiserv.
Trying to resolve this with Fiserv directly has been a complete waste of time. Their customer service is virtually non-existent. I've been unable to get through to a human being, leaving me in the dark about how my financial information was compromised. This experience has severely damaged my trust in their services and their ability to handle sensitive financial data securely.
The lack of accountability and the impossible customer service are completely unacceptable. I strongly advise others to be vigilant and reconsider using Fiserv's services if you want to avoid unauthorized transactions and a frustrating, unhelpful support process.

1
Date of experience: Dec 05, 2025
CW46
Steer Clear of This Company

Steer clear of this company. My experience has been incredibly frustrating. I found an unauthorized direct debit from my account, and I'm baffled by how they accessed my details. Other reviews suggest this isn't a rare occurrence. I quickly contacted my bank to reverse the charge and block future debits from them. Trying to resolve this directly has been utterly fruitless. Their customer service is nearly non-existent, and I've struggled to reach a representative, leaving me confused about how my financial information was compromised. This situation has seriously undermined my trust in their ability to manage sensitive financial data securely. The lack of accountability and poor customer service are completely unacceptable. I strongly urge others to be cautious and think twice before using their services to avoid unauthorized charges and a frustrating support experience.

1
Date of experience: Dec 05, 2025
Beresford Walker
Terrible Experience

Terrible experience. I can't stress this enough. I haven't used their services in years, and suddenly I was charged $120 due to a new fee they are imposing on all customers. I can't get rid of the fee. They don't answer the phone, and when they do after a long wait, I'm shuffled between departments just trying to cancel my account. After numerous transfers, they eventually hang up on me. They should really reconsider their business practices.

1
Date of experience: Dec 03, 2025
Jpiie18
Frequent Technical Issues

Frequent technical issues with their system make it nearly impossible to get assistance. Because of their unreliable service, I find myself spending hours on tasks that should only take a minute.

1
Date of experience: Nov 13, 2025
Gunnar Carter
Avoid This Company

Avoid this company; they operate under various names. I canceled my contract and was charged a cancellation fee, yet they continue to withdraw money from my account. I attempted to call for help but had no success, as my merchant ID is now canceled. I suspect they will ignore negative feedback and only aim to take advantage of customers.

1
Date of experience: Nov 03, 2025
Baron
Fraudulent Practices

This company engages in fraudulent practices. They sell defective equipment through dishonest representatives and then leave you without support while they continue to withdraw funds from your accounts under different names.

1
Date of experience: Oct 29, 2025
Should Be Shut Down

This company should be shut down due to the issues they cause. They canceled our card machine over a payment we were unaware of, despite being a customer for four years. This lost us business and created significant stress until we found a new provider. Even after seven months, they still try to withdraw funds each month despite canceling our account, and we have to call them every time to resolve it. It's incredibly frustrating.

1
Date of experience: Oct 27, 2025
Branden Price
Can We Give Negative Stars?

Can we give negative stars? This company kept charging my account for four years after their representative assured me that my account would be closed. When I discovered this, they refused to issue a refund. As a large company profiting immensely, they are taking money from ordinary people. It's shameful.

1
Date of experience: Sep 25, 2025
MonsTersCatx
Withholding Funds

This company is currently withholding a significant amount of our money. They refuse to process payments or return funds, citing a risk review as an excuse. This is the second time we are processing a large transaction from the same client, and after providing all necessary documentation, they are still holding the funds for over 11 days. Their communication is poor, and this is severely impacting our business operations.

1
Date of experience: Aug 28, 2025
Gavin Kelly
Ridiculous Policy

I sent multiple emails to customer service, giving 30 days' notice as required by my contract. Eventually, they responded, stating they couldn't process my request because the email I used was different from the one set up eight years ago. They requested a photo of the Managing Director to amend the email. To illustrate the absurdity, I sent a humorous image, which they accepted, and they finally canceled the contract. Draw your own conclusions.

1
Date of experience: Aug 21, 2025

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Business Details

  • Clover is a unified payment and POS solution provider backed by Fiserv. Clover offers everything from pure acquiring through to custom designed hardware to create a frictionless experience for businesses and their customers across all channels, be they mobile wallets to online transactions and phone-based orders. Clover’s open commerce platform is designed to integrate with legacy systems and existing workflow, which is why so many businesses globally have put Clover at the heart of their business.See more

  • language https://www.fiserv.com/

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