Review Time
Dan arrived on time and was extremely professional and helpful. He diagnosed the problem very quickly and had the necessary spares on his van.He is a credit to Fisher&Paykel and the whole experience from contact and completion was exceptional.
We had a problem with our fridge and managed to get a technician with us the next day. Having had another appointment at 10:00, our technician turned up early to get the job done. Paul arrived and with no fuss got into the freezer compartment, quickly diagnosed the problem (broken fan wiring) and fixed it there and then. The job only took 30mins leaving us with a working fridge and enough time to get ready for our next appointment.
BRILLIANT SERVICE - I am so grateful, my whole experience from booking technical support and arrival of engineer (Adam tec126) has been supportive, efficient and both staff so respectful and helpful. I can’t thank them enough. Adam, thanks for the heads up about the showroom in London. F&P when it comes to customer care, you can certainly teach other companies a thing or two. Keep it up, and thanks again.
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