Name: fixr.co
Telephone: 02037000610
Rating: 4.4

Stefan Kelly Guest

Problem sorted quickly

I was having difficulty accessing my tickets for an event. I contacted FIXR & it was resolved quickly & efficiently. Thank you.

Date of experience: Jul 09, 2025

Rudolph Guest

8 months ago

Had issues with my ticket not being…

Had issues with my ticket not being available, Hayley from FIXR sorted the problem out after a long and arduous process.

Date of experience: Jul 08, 2025

Bernie B. Guest

8 months ago

Too long of a waiting period for refund

There was an advertisement that was sent out couple months ago about an event I would think is geared to kids. My daughter got excited and showed me she would like to attend. When ticketed were released she was able to purchase without me knowing . When I received confirmation through her page it is then in fine print said 19plus event .. I quickly contacted customer service .. took them 48 hours to respond to say basically sorry about your situation no refunds . I tried 7 times to explain and ask for a refund I was finally told I can contact the organizer .. well after weeks of waiting for a reply from the organizer I contacted BBB better business Bruiel .. and after Weeks I finally was contacted back from customer service and BBB stating I will be getting my refund and the event has actually been postponed . Customer service emailed me time to time stating they’re waiting for the organizer to connect back .. this should have taken so long in the end I’m happy I got my refund . I will not be going through this organization again .

Date of experience: Jul 03, 2025

Miranda Cook Guest

8 months ago

I found that my ticket had been deleted…

I found that my ticket had been deleted from the junk folder, when I tried to find it, just before the event. The team at Fixr where excellent in getting back to me quickly and we managed to solve the issue within half a day - plenty of time to ensure I made the event.

Date of experience: Jul 02, 2025

Miles F. Guest

8 months ago

Contacted via email support and got a…

Contacted via email support and got a quick answer to my issue

Date of experience: Jul 02, 2025

Waldo Morgan Guest

8 months ago

The gig was cancelled

The gig was cancelled. I emailed to ask about the refund. Was answerd promptly and was told would receive within a couple of days. Received today. Very helpful

Date of experience: Jul 01, 2025

DB99 Guest

8 months ago

Fantastic customer service

Fantastic customer service. Hayley was efficient, professional and friendly. My issue was dealt with immediately. Will definitely recommend FIXR to my friends.