Review Time
Flayr made it so easy to find the right make up artist without any fuss for my wedding this April. Within a day or two of finding this very helpful website, I had selected and booked my chosen make up/ hair stylist. The website enabled the make up artist to get in touch with me straight away and I was able to send photos of my ideal hair and make up looks for my bridesmaids and I. The portfolio of work - the images and reviews - helped me to make my choice with no regrets.
Flayr made it so easy to find the right make up artist without any fuss for my wedding this April. Within a day or two of finding this very helpful website, I had selected and booked my chosen make up/ hair stylist. The website enabled the make up artist to get in touch with me straight away and I was able to send photos of my ideal hair and make up looks for my bridesmaids and I. The portfolio of work - the images and reviews - helped me to make my choice with no regrets.
Do NOT use this website for your bookings. You will be severely out of pocket. When you try to book a specific artist, the website will tell you that they are unavailable and encourage you to book another artist ASAP, so effectively, you have to pay two deposits (or more!), to ensure you are covered. Then they tell you the original artist you booked IS available, and you can just use the second deposit as a "credit" on your Flayr account. But what if you never use their services again? How many people, in this cost of living crisis, can afford to have money sitting in credit somewhere that they may never use? I specifically wanted to use this site for the first time to have a stylist attend my home to "glam me up" for my first Xmas function with my new employer, wanting to look and feel my absolute best, and the whole process was just stressful, expensive and left me wondering if the whole thing is a scam. Go to your local hairdresser / beauty salon instead - you'll probably save money and be contributing to your local economy and small business as well. I will be escalating my complaint to the relevant authorities if I don't get my money back. Buyer beware!
I selected Warda based on her positive reviews, despite her services being the most expensive, as I sought the highest quality. I provided her with several photographs showcasing my desired makeup and hairstyling. However, she informed me that she does not perform hairstyles involving an updo and only accommodates hair worn down without extensions, to which I responded affirmatively. The specific style I requested was hair worn down with a side-swept fringe. Initially, she agreed to this request. However, the following day, she communicated her preference to conduct only the makeup application and not the hairstyling. Her combined fee for hair and makeup was nearly $200, which caused me discomfort regarding the service arrangement. Consequently, I opted to cancel the appointment and request a refund. I have since discovered that I am not eligible for a refund, but rather only for credit, which I find unjust given that the stylist advertised both makeup and hairstyling services and later restricted her services to makeup alone. I am disheartened by the company's refusal to issue a refund following my cancellation, which occurred almost 24 hours after the payment was made. The event for which I required these services is scheduled in six weeks. Additionally, it is unfortunate that communication with the stylist is contingent upon a deposit. This situation raises significant concerns regarding fairness and customer service.
If youre a Makeup artist DONT use this company...they dont care one bit about artists, only how much they can make from you. I had to cancel a client, which I had never done before, due to a sudden death of a loved one. I was told my account would be suspended untill I paid $100 to reactivate plus they would add a 1 star review to my profile which was all positive client reviews. When I finally decided to pay the fee and reached out...they have completely ignored me. They also dont make it clear to clients that any deposit paid does not go to the artist it goes direct to the company, so if a client cancels on an artist...the artist is left out of pocket but the client is able to use deposit towards another booking. Very poor treatment of the artists that are making them the profit!
If youre a Makeup artist DONT use this company...they dont care one bit about artists, only how much they can make from you. I had to cancel a client, which I had never done before, due to a sudden death of a loved one. I was told my account would be suspended untill I paid $100 to reactivate plus they would add a 1 star review to my profile which was all positive client reviews. When I finally decided to pay the fee and reached out...they have completely ignored me. They also dont make it clear to clients that any deposit paid does not go to the artist it goes direct to the company, so if a client cancels on an artist...the artist is left out of pocket but the client is able to use deposit towards another booking. Very poor treatment of the artists that are making them the profit!
I recently used Flayr for a special occasion and was absolutely impressed! The booking process was smooth and the make-up artist arrived on time, fully prepared, and very professional. The final look was flawless — exactly what I asked for, and it lasted the entire day.
Claim your business profile now and gain access to all features and respond to customer reviews.
Get the best prices from 100+ of the most reviewed Makeup Artists & Hairdressers in Australia . Pick from mobile stylists or salons.
