Review Time
Used Orange Flex during a recent trip to Poland and overall had a good experience.
The setup was straightforward - everything is handled through the app, and the eSIM activation was quick and smooth. I liked that there was no need to visit a store or deal with physical SIM cards.
Connection was generally stable in cities, and speeds were good enough for navigation, messaging, and everyday use. It worked well most of the time.
There were a few minor downsides. In some areas, the signal dropped or slowed down a bit, and customer support could be more responsive. Also, the pricing isn’t the cheapest compared to some travel eSIM options.
Still, for convenience and ease of use, it’s a solid option. Would consider using it again.
Used Orange Flex during a recent trip to Poland and overall had a good experience.The setup was straightforward - everything is handled through the app, and the eSIM activation was quick and smooth. I liked that there was no need to visit a store or deal with physical SIM cards.Connection was generally stable in cities, and speeds were good enough for navigation, messaging, and everyday use. It worked well most of the time.There were a few minor downsides. In some areas, the signal dropped or slowed down a bit, and customer support could be more responsive. Also, the pricing isn’t the cheapest compared to some travel eSIM options.Still, for convenience and ease of use, it’s a solid option. Would consider using it again.
First of all, this SIM card didn't work at all when I came to Poland. I contacted support but they weren't able to help me, they just said that everything should work and that's it. I was forced to buy a new sim card of other operated to have an internet. But making things worse they continued to charge money for the tariff even despite the fact that I didn't use it. I noticed it too late, cancelled plan and asked about refund - but they didn't do it. But they could check that I used 0 traffic or calls, as I can't, and nothing after that. Never will I use it again, and don't recommend you
Not only their service failed to delete my credit card info, they also refuse to refund the payment that went through minutes agoI can’t even use their service because I’m neither in Poland nor in the EU, so I paid $20 for something absolutely UNUSABLE Customer service is like a broken record that needs to be fixed
I was disoriented by the information about the additional SIM card. Unfortunately, it does not work in roaming. But we didn't know about it. We bought a roaming package in USA. As a result, they were left without communication abroad and with money spent on a roaming package. Support don't help me, return my money.
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