Review Time
Avoid at all costs. This is a scam service. You’ll be made to believe you’re paying a one time payment of $1 for a small service but they’ll actually start billing you for a subscription. Avoid at all costs. It is astonishing that everyone online who mentions efaq says the same thing and yet they’re still getting away with this. Please avoid this nonsense website like the plague.
I strongly advise against using efaq. €25.36 was charged from my account without my consent. There was no clear authorization or transparent information about any paid subscription. This kind of behavior appears highly untrustworthy and unprofessional.
I have already requested a refund and demanded that any supposed subscription be cancelled immediately. If this issue is not resolved promptly, I will take further action through my bank and the appropriate consumer protection authorities.
Be cautious when dealing with this company.
TOTAL SCAM - STAY AWAY!!! didn’t authorize subscription. Have called several times, each time they say it is canceled and they will not charge again but yet they continue to charge my card. Having to report to my credit card and everywhere else I can. Rude they give you no information on the phone tell you someone will call you back but can’t give you any information on how you subscribed what they offer what they do. These are total scammers.
This is a scam. My partner and I took the IQ test and paid £1. Then, she was automatically subscribed to something she never agreed to, and they continued to charge her monthly. Even after changing the bank card, the company still managed to withdraw £30 each month. We've requested a refund multiple times, but they keep saying yes without ever refunding any money. They continue to take our funds. This is outright fraud!!!
I unknowingly subscribed to a service while taking a career advice quiz, and later found myself charged for it. I contacted the support team twice to request a refund, and they assured me it would be processed within 3 to 5 business days. However, I waited both times and never received my refund. I am incredibly frustrated with this situation. This platform feels like a money-driven scam.
This service is misleading, luring customers into paying for a subscription without providing adequate information. They charge a minimal fee, like £1, but then enroll users in a £19.99 subscription without their consent. To make matters worse, their IQ tests are not legitimate.
I was charged £1 for the IQ test results. I was also enrolled into a subscription without being informed of the cost, and I did not authorize this subscription. I reached out through their portal to cancel, but received only an automated response. I then contacted my bank, which mentioned they receive daily calls regarding similar auto-enrollments that individuals did not sign up for. I've since canceled my card and placed a permanent block on the company.
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