Review Time
I placed an order on December 6th that was accepted. After a few days, I reached out to the company for an update. Only then did they inform me about stock issues, stating it would be dispatched later this week. I still haven't received any further updates, so I left a message on their chat page and sent an email for more information. Now their website indicates they are closed from December 8th until January 5th. Why accept orders if they had no intention of fulfilling them? I could have ordered from another seller and received much better service. This is a frustrating way to operate a business.
I placed an order on December 6th, which was accepted. After several days, I contacted the company for an update, and only then did they mention stock issues, stating it would be dispatched later this week. Still no updates, so I left a message on their chat and sent an email for more information. Now their website shows they are closed from December 8th until January 5th. Why accept orders if there was no intention to fulfill them? I could have ordered from another seller and received far better service. This is a frustrating way to run a business.
Claim your business profile now and gain access to all features and respond to customer reviews.
iGenius Mobile is a small business specialising in custom phone cases. We also sell a variety of accessories and other personalised gifts such as: mugs, keyrings, rock slates, Teddy bears and so much more. We have it covered for all occasions. Check us out for more information.
