Review Time
Very disappointed.did not get a 20% discount for 1st online order. From Milan Woodfire pizza. Was told the offer finished a month ago yet my friend got the discount last week. Also charged 70c for order to add insult to injury
Tried to upgrade to the label printing system. It taking weeks, haven’t even got an invoice, despite asking more than one person. Again getting messed about from this company. I agreed to remove previous posts on here, with the hope that things would get better, given they had offered a discount on the labelling machine, if I removed the posts. Again feel this is the only way they respond to me.
⭐☆☆☆☆ Absolutely Terrible Service — Worst Platform Experience EverI have never experienced such incompetence and lack of support from a business platform as I have with Flipdish. Working with them has been nothing short of a nightmare.From day one, Flipdish has shown:🚫 Non-existent customer service — emails go unanswered for days, support tickets are ignored, and nobody takes responsibility.🚫 Zero accountability — repeated issues are acknowledged but never actually fixed.🚫 Unreliable technology — glitches and errors that cost me orders and revenue with no resolution.🚫 No escalation or urgency — even when my business was losing money, Flipdish treated it like a minor inconvenience.🚫 Broken communication — every response feels scripted, unhelpful, and dismissive of the real problem.This isn’t just “bad service” — this is negligence. My business suffered financially and operationally because of Flipdish’s inability to support its clients.To any restaurant or business considering Flipdish: think twice. If you value your time, money, and sanity, stay far away.
I’ve had a great experience using Flipdish. The platform is easy to use, reliable, and makes managing online orders much smoother. Everything from menu setup to order flow works well and helps save a lot of time day to day.The support team has also been very helpful whenever I needed assistance — responsive, professional, and quick to resolve issues. Overall, Flipdish has been a solid partner for my business and I’m happy with the service they provide.Highly recommended for restaurants looking for a reliable ordering system.
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