Review Time
Earning points is simple, but the redemption process is a nightmare. I've attempted several times to redeem my points, but nothing has worked. I have a large amount waiting to be redeemed. Most recently, I tried to redeem points at the end of October, and my request is still pending. I can't attempt any new redemptions because there’s one already in progress. I've switched to another platform where getting gift cards or cash transfers is instant.
While earning points is easy, the redemption process is incredibly frustrating. I've tried multiple times to redeem my points, but nothing has gone through. I have a significant amount ready to be redeemed. Most recently, I attempted to redeem points at the end of October, and my request is still pending. I can't attempt further redemptions because there’s one already in progress. I've switched to another platform where obtaining gift cards or cash transfers to my bank account is quick and hassle-free.
If I could give zero stars, I would. 1. Most of the time, you get screened out of a survey after completing it. 2. Rewards are minimal for the time invested (surveys take too long). 3. Every survey begins with pre-screening questions as if they don’t have your information already (age, gender, postal code), making it seem like they are looking for a survey when you click the link. This can happen repeatedly, transferring you between different sites and their own pre-screeners. When you finally connect to an actual survey, refer to point 1. 4. There’s zero customer service; no responses whatsoever. 5. Lastly, they don’t pay out rewards. I’ve been waiting since December 2024 for a $50 gift card that took years to accumulate, with no payout in sight.
If I could give zero stars, I would. 1. Most of the time, you get screened out of a survey after completing it. 2. Rewards are minimal for the time invested (surveys take too long). 3. Every survey begins with pre-screening questions as if they don’t have your information already (age, gender, postal code), making it seem like they are looking for a survey when you click the link. This can happen repeatedly, transferring you between different sites and their own pre-screeners. When you finally connect to an actual survey, refer to point 1. 4. There’s zero customer service; no responses whatsoever. 5. Lastly, they don’t pay out rewards. I’ve been waiting since December 2024 for a $50 gift card that took years to accumulate, with no payout in sight.
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