Review Time
This is an amazing product and product management system. It was easy to understand and even greater to use when needed by my team and I. I feel the staff working behind the scenes were more than helpful and quick with solutions when we needed them. I highly recommend this service.! 5 stars
I am a graphic designer and have been using Flipsnack to design a brochure from scratch. I would definitely not recommend this piece of software unfortunately, as it's too glitchy.Some examples of the issues I've been having are:- logging back in to see pages have been moved, graphics are missing that were previously there, content deleted- you cannot link text boxes in columns- when you click on an asset it moves position rather than staying in situ- you cannot change the crop of a photo inside a mask- some of the fonts provided have tracking issues i.e. large spaces between some of the characters which you cannot change- when you enlarge their set bank of shapes some of them warp so you can't use them effectively
I started using Flipsnack years ago on a free account. It was a bit of a clunky experience, but I liked the end product enough to deal with the less than stellar UX/UI. Eventually I upgraded to use more features, but I wanted to change my renewal date so I decided to revert back to the free account and figured I would upgrade again later.I was shocked when I logged in and everything I had created was gone. On the free account you could still use the program, it just had far less features. So I reached out to the service team which was AWFUL. The representative said they had changed their account options and if I wanted access to my previous content I had to upgrade then and there. I asked if I could have access for 24 hours to simply download my previous content and was told no. They kept directing me to messaging on their website but as a customer none of these changes had been communicated directly to me. If I had been warned I would lose all access and they no longer offered free plans I could have prepared, however there was no communication from Flipsnack and zero assistance provided without paying. My intention was to upgrade again but adjust the date simply because I wanted to get all my software renewing at the same time, but after this experience I wouldn't recommend or use them again.
I have been using their platform for over a year and it works spectacularly. I have sometimes had some questions about how it works and they have resolved any questions or issues quickly and efficiently. Their customer service is impeccable.
Excellent customer service! this app is a real treat, it does everything I need it to do and it does it well. I needed to contact the support team, and they were very responsive, they worked hard to find my issue and were able to fix it no problem! thank you.
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Flipsnack is the fastest PDF-to-flipbook converter on the market. This online publishing solution allows you to bring your PDFs to life, transforming them into life-like publications with a 3D flip-page effect. Alternatively, you can use our Design Studio to easily create engaging flipbooks from scratch.
Bring your printed catalogs to digital customers while embracing a more sustainable and cost-effective path for your business. Powerful features like shopping buttons, videos, GIFs, enticing photo slideshows, customizable lead forms, embeds, and many more, will help you stand out amongst competitors. Advanced statistics and branding options are also available to help you offer your readers a memorable experience.
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