Name: floryday.com
Telephone: 000000000
Rating: 2.5

boolapin67 Guest

I returned some dresses complete with…

I returned some dresses complete with tags and in their original packing. It took me weeks to get the right answer from customer service. Several more weeks have passed and I still have not received any refund

Date of experience: Oct 02, 2022

Melanie Fisher Guest

4 years ago

One star for customer service and for…

One star for customer service and for deliberately making returns difficult. They love to sell , happy to exchange.... but refund? The Returns enquiry Form is non-existant, deliberately made difficult and suitable only for order enquiries. I am still waiting for a reply from them and refund for six dresses bought and returned to them weeks before Christmas 2021.

Date of experience: Jan 25, 2022

Nadia Roux Guest

4 years ago

NE COMMANDEZ PAS SUR CE "site"!

NE COMMANDEZ PAS SUR CE "site"!Mauvaises expérience... Remboursement incomplet!Payé par "Paypal" : c'est écrit "frais de retour remboursés"C'est faux, jamais reçu le remboursement malgré plusieurs contact. Ils étirent les couriels afin que la date de remboursement définitive de remboursement soit passée! Merci de faire circuler!________________________________________________DO NOT ORDER ON THIS "site¨Bad experience!Incomplete refund...Paid by "Paypal", It was written return costs reimbursed... It is false never received the refund despite several contacts.NEVER been reimbursed, they stretch the answers so that the deadlines for complaints are passed!Thank you for circulating!

Date of experience: Jan 22, 2022

CL Guest

4 years ago

Very quick and satisfying responses

I was not happy with my first purchase because they were too small. The response was very quick and satisfying. With my refund I bought another item which is lovely. Very easy to work with and nice clothes.

Date of experience: Jan 21, 2022

Icy_Tv Guest

4 years ago

The tops I ordered are really beautiful…

The tops I ordered are really beautiful and the sizing perfect. This is one of the rare occasions that I’m very satisfied with your wonderful productsThanks very much!

Date of experience: Jan 18, 2022

Jemima Wilson Guest

4 years ago

Excellent company

A family member recommended Floryday as a company and I’m delighted she did! I love all the items I’ve ordered from them, even their shoes. Exceptional quality from materials and style. They arrive fast and when I returned one item there where no problems and quick refund. Thank you team Floryday!

Date of experience: Jan 12, 2022

Isla Cook Guest

4 years ago

Scam

If I could put no stars I would. Shameful and terrible customer service. It has been 4 months and not refund yet. Shame on you. Scammers, beware

Date of experience: Jan 04, 2022

Natos33 Guest

4 years ago

Well done Floryday

Always happy with my purchases from Floryday. The variety of styles is amazing and they cater for all shapes and sizes and age groups. Well done Floryday.

Date of experience: Dec 23, 2021

Austin Harris Guest

4 years ago

Returned shoes

Returned shoes, size was wrong its been a month with no refund.DO NOT BUY FROM THEM bad customer service they keep saying issues with system and unable to refund😡

Date of experience: Dec 18, 2021

Betty Scott Guest

4 years ago

Absolute disgrace

Absolute disgrace! Ordered a dress in October for my grandson’s christening next week. Received message that my order had been cancelled due to supply problems and that I would be receiving a refund in 7-15 working days. Still waiting! Have chased them a number of times but they are saying they cannot process refund because of system maintenance. I have been offered a credit note which I have declined saying I want a refund. Still no refund but now offering 10% on top of credit note. Why would I want to do business with a company I have no confidence in. Having to resort to credit card company to take up my fight.