floryday.com

2.5
2.5 Based on 41 reviews

If you have any problems with the order, welcome to contact us first. Customer satisfaction is our top priority....

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Average Rating

2.5

/
5

41 Reviews

5 Star
32%
4 Star
5%
3 Star
2%
2 Star
2%
1 Star
59%

Filtered Reviews

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Review Time

Charli R.
Very good

Very good! I had no problem with shipping, delivery, material or size.

5
Date of experience: Dec 13, 2021
GM97
Horrendous service

Horrendous service , sent for 2 dresses - both returned as faulted. & have been refused a refund on both ! Offered ‘credit ‘ on both dresses amounting to £85 ! Why would I want £85 credit with a company who can not provide goods that are not faulted in any way & whose customer service is severely lacking. DO NOT BUY AT ANY COST !

1
Date of experience: Dec 13, 2021
KC98
Refunds

After numerous emails ... eventually they refunded 70% of the purchase price. The dress was not fit to wear to begin with. I would not recommend buying from this website.

1
Date of experience: Dec 12, 2021
Corey Brooks
Happy customer

The items that I have recieved I am extremely happy with. Have continued to buy more items as I am so happy with them. Response to my enquiries is always polite and quick. I highly recommend this site.

5
Date of experience: Dec 08, 2021
Christi
My first order which was a gorgeous…

My first order which was a gorgeous dress was too large even though I used the size guidelines for Australia. I left a positive review explaining the size indications & within 24 hours I received an email from Floryday offering me the opportunity to exchange the size or accept a discount coupon on my next order. I had already made alterations to the dress to fit me perfectly so accepted the generous offer of the discount coupon.I highly recommend Floryday as their dresses in particular are beautiful & are extremely reasonably priced. I have now purchased 2 dresses & am exceptionally happy with both items & the company go above & beyond to ensure their customers are happy with their purchases & offer excellent after sales service.Forget major retailers, Floryday outshines them all.

5
Date of experience: Dec 06, 2021
Sebastian Rogers
Best online shopping experience with…floryday

Best online shopping experience with Floryday. Excelence in quality and services for over 4 years that I have been doing shopping

5
Date of experience: Dec 05, 2021
voy97469
Unwanted marketing emails

This company keeps sending me unwanted marketing emails. Despite me contacting them many times the emails keep coming in. On a number of occasions I was reassured the emails would stop and they don't. This has been going on for months. I asked for my details to be deleted a few times now and the emails keep coming. There's no unsubscribe button on them which is a serious breach. I've reported them to ASA now. Avoid at any cost giving your details

1
Date of experience: Dec 04, 2021
Ordered and nothing arrived,

Ordered and nothing arrived, They cancelled and said refund in up to 15 days.contacted them 6 times after the 19th day they kept saying wait another 48 hours(on 3 occasions) had to open dispute with my bank to get refund after 41 days.Complete hassle.

1
Date of experience: Dec 02, 2021
Stevie Turner
Do not order from this website dresses…

Do not order from this website dresses are nothing like phot when you get them . Very poor quality . One dress had no back to it .

1
Date of experience: Dec 01, 2021
Carolina C.
Successful purchase 👏

I have purchased a few times with floryday not all experiences were successful👎but finally I have had a successful purchase 👍

5
Date of experience: Nov 30, 2021

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