Review Time
I hate giving one star. Do NOT order from this company! Consider this your warning. I ordered 2 of their items. Both of them had missing pieces. Lambeau Field and Green Bay football. Both 'legos". They have no phone number. Their website states they'll respond next business day. These items were Christmas gifts. I contacted them in December 2025 to let them know I cant proceed building because of the missing pieces. They wanted an explanation and photos. I sent more than they asked for. Today is March 1 2026 and they finally got back to me and said I needed to count whats missing, colors and size. For a 1700 piece build. Are you crazy?!? When i refused to do that, they stated all their customers will count and send them. I have never in my life! This is a company worth 60 million with 402 employees and they won't rectify a $90 and a $30 build. Run.
I ordered from this company for Christmas gift item never turned up and no refund yet very disappointed with service ..
Have emailed the to get refund ni response at all..
I would never buy from them
The service informed me that my order had to be canceled (right before Christmas!) due to an inventory mistake. While I appreciate the notification and the refund, I'm now left scrambling to find another suitable gift that can arrive in time, just a week before Christmas. This situation has added more stress to an already hectic period. I can't say I would want to shop with this service again, especially when they can't fulfill orders or maintain accurate inventory for their customers. Now, I have to deal with a disappointed child who won't receive the specific gift he requested.
I had had the Citi Field stadium for a few years and never built it. One day when I opened the box to build it I realized I didnt have the instructions or stickers. I sent a shot in the dark email asking for the instructions and stickers, in around 24 hours they answered and sent me a pdf version of the instructions. They also asked for my address and sent me the stickers. Best customer service team of all time.
Do NOT order from this company. The quality of their product is not as shown on the website. The material is cheap as well as the actual print on the fabric. Don’t spend the money on this, order from a brand like 47 or a more notable NFL sponsored brand for your game day wear.
Placed a pre-order with a ship by date of October 20. On October 27 I reached out to inquire about my items as I had not received an update. On October 29 a representative replied letting me know my purchase has an expected ship date of December 8. I received no notification of this change, and the response I received from the rep was simply sorry for your inconvenience. One of my items had a ship by date of October 10, so I asked for that item to be sent separately as a courtesy, despite the policy stating all parts of a pre order ship at the same time. This request was denied and I was told they would not be offering any discount or promotion. Bait and switch! My receipt says my items will ship by October 20, that should be honored or an option of a refund should be presented without me having to request it. Terrible business practice. I would never give them another dime. Why would I want my NFL items mid December? Be for real.
The absolute worst customer service. I've been trying to order since Oct 20th. First order I was sent a label creation email two days after purchase only to have an email sent about an error in inventory two days after that leaving me 5 days left to order and have arrive. I ordered paid over night shipping with nothing on Saturday or Sunday and then an email Monday at 8am telling me again that they don't have that inventory. Leaving me with no time to order anything else. No effort to share what they so have in stock or a phone number for me to reach them to find a way to make this right. Stay away from this company.
My experience with the company was absolutely amazing. I Email the customer service team to see if I can get help some on locating an instructions that I needed to build my Tottenham 3D. Received lovely feedback from Freya who sent my the information that I needed. So thank very much.
Claim your business profile now and gain access to all features and respond to customer reviews.
FOCO is an international fan brand bringing your Officially Licensed fan gear for your favorite teams. Visit FOCO.com and become a member of the FOCO Squad.
arctic-warriors.com
sampleskate.com
top4running.com
supremeski.com
www.fit3d.com
swishgolf.co.uk
skatepro.com
brailleskateboarding.com
indoorgolfdirect.com
snoopystyle.com