Review Time
Super upset, got my glasses that cost over 400 dollars first I received them broken. Once I got those replaced the new ones messed up first the lens came out then they broke right in the nose piece. Never again will I order from them.😩🤬
They have been around for years always bought from them left because insurance would not cover 20 years later am back there Lense qualify has gone down hill they have different companies doing there lense bad bad quality 500 dollar on glasses and lense is coming out of the frame so horrible never again am done that’s not mentioning scratches never have I had this happened in the years I have worn glasses corp did take care of that very thankful for that one I hope they really go to a better company to make these lense
I am writing to formally report a negative experience I had at your Deerfield Store. I was disappointed by the service provided by Mr. Ricardo whose conduct was dismissive and prioritized a potential commission over my needs as a customer.During our interaction, the associate repeatedly brushed off my specific questions regarding prescription glasses and my insurance and refused to listen to my requirements. Instead of providing the requested information, they pressured me toward a high-ticket item that did not meet my criteria. When I attempted to redirect the conversation to my actual needs, the associate became visibly impatient and eventually walked away while I was still speaking.
I had a very disappointing experience at Four Eyes in Coral Springs. I came in with a $300 insurance credit and was told that I could not take advantage of any sale prices. Even after choosing a closeout frame—which was not a sale item—I was told they still would not honor the reduced price.In the end, despite having a $300 credit, I would have ended up giving them an additional $250 in profit and only receiving a $50 benefit from my insurance. The pricing practices felt completely unreasonable and not customer-friendly. I left extremely frustrated and will not be returning.
Erica at For Eyes was extremely helpful, patient, and kind. I truly appreciate the time she took to explain the different types of frames. Her courteous and professional demeanor were exemplary. Thank you for hiring employees like Erica who assist individuals who may not fully understand the complexities of selecting frames. She was diligent in her explanation
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