newyouspas.com

1.2
1.2 Based on 20 reviews

New You Cosmetic Centres are Canada’s leader in medical aesthetics and has pioneered some the nations most sought-after treatments and procedures. Our skilled professionals at New You offer more than 30 quality services and lead the industry in laser ae...

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1.2

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5

20 Reviews

5 Star
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1 Star
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Tina Gribben
I have Experienced 13 Months of Hell at the hands of New You Burlington Botched Filler under eyes a

I have Experienced 13 Months of Hell at the hands of New You Burlington
Botched Filler under eyes and lip.
8 appointments or injecting desolver into my left and later right upper cheeks eye area (Jan 25 - Oct 25)


I've come to the conclusions ....

1. There is no Medical Professional DOCTOR, NURSE ...no one with a medical license!
My antibiotics where called into my drug store...but I've Never met or spoken to him!
13 months with a serious infection under my eyes. Instead I was called by the technicians that injected me with the POSSIBLY contaminated, Expired or Questionable Filler that infected my face.
I think this is called a GHOST PARTNERSHIP So they have a Doctor front the scam.

2.There is no Head Office or Customer
Service the contact they give out goes to the owner that manages the place.
Again they send the Victims on a wild goose chase when all numbers/emails go to the Spa Owner!

3 They Refuse to Release MY MEDICAL FILE!
THE FILLERS, & DESOLVER
BATCH #, EXPITE DATES, NAME AND PURCHASED FROM

4. THEY refuse to take any responsibility
No Refunds
But more importantly no proper care
( my vet has more of an interest for my dog!
These people don't even see you as human)

🚩🚩🚩🚩🚩🚩DON'T GO THERE THEY WILL HARM YOU AND TAKE YOUR CC

1
Date of experience: Feb 22, 2026
Radharaman A
They are thieves

They are thieves. I was sold a package with the word guaranteed results on fat freeze, then I was asked to get a loan for treatments. They got that loan, whole money. I refuse to go for further treatments given that medically, i have cortisol and not fat which is visceral and their treatment cannot fix it. They are refusing to respond, they have ghosted me, refusing to give me my papers that i signed, I actually added 3 inches despite their treatment around waist. They are liars and thieves

1
Date of experience: Dec 22, 2025
Aiysha Qureshi
Worst clinic

Worst clinic, especially the one Mississauga. They lack proper training and experience and your skin will be damaged. Be careful

1
Date of experience: Nov 11, 2025
Mimi
Simple scammers offering treatments…

Simple scammers offering treatments over priced plus awful customer service .There are plenty spas with amazing treatments and professionals .Avoid that chain !! Especially in Toronto .

1
Date of experience: Oct 21, 2025
Tina Gribben
🚩🚩🚩Health & SAFTEY Issues🚩🚩🚩

I have Experienced 13 Months of Hell at the hands of New You Burlington Botched Filler under eyes and lip.8 appointments or injecting desolver into my left and later right upper cheeks eye area (Jan 25 - Oct 25)I've come to the conclusions ....1. There is no Medical Professional DOCTOR, NURSE ...no one with a medical license!My antibiotics where called into my drug store...but I've Never met or spoken to him!13 months with a serious infection under my eyes. Instead I was called by the technicians that injected me with the POSSIBLY contaminated, Expired or Questionable Filler that infected my face.I think this is called a GHOST PARTNERSHIP So they have a Doctor front the scam.2.There is no Head Office or Customer Service the contact they give out goes to the owner that manages the place. Again they send the Victims on a wild goose chase when all numbers/emails go to the Spa Owner!3 They Refuse to Release MY MEDICAL FILE!THE FILLERS, & DESOLVER BATCH #, EXPITE DATES, NAME AND PURCHASED FROM4. THEY refuse to take any responsibility No RefundsBut more importantly no proper care( my vet has more of an interest for my dog!These people don't even see you as human)🚩🚩🚩🚩🚩🚩DON'T GO THERE THEY WILL HARM YOU AND TAKE YOUR CC

1
Date of experience: Sep 29, 2025
Marhea Alele
Please everyone who wants to join me in…

Please everyone who wants to join me in suing this company. They are a rip off and so unethical. Message me!

1
Date of experience: Aug 07, 2025
Tammy
I wish there was a zero star!!

I wish there was a zero star. Ive been going to New You Spa for coolsculpting treatments. They get you to pay upfront before your first treatment and then make you sign a waiver saying there is no guarantee or refund if you get no results. It’s been months. I’ve eaten clean, exercise and so proud of myself, however I’ve seen no results. I don’t have time or money to waste. I was seriously needing help because I’m in menopause and the owner promised me it works. They measured me and said I lost 5 inches. TOTAL LIES!!! I measured myself when I started my journey and months later I see and feel no change in my clothes and in the scale. I wish there was a class action suit against this company!! I checked reviews before I started and of course all the “amazing reviews” are on the NYS website. I wish I had seen the reviews on here and other platforms before trusting this horrible company.

1
Date of experience: Aug 05, 2025
Nicola C.
I sue the Company. I won the case but they don't care

I had the worst experience in 2020. I Paid them 4000.00 and the injection went wrong. I asked to cancel, but they never gave my my money back. I have proofs. They treated me so bad not even like a person. I sue them. They don't even care. I still haven't received my money back. But let me to tell you this painful mistreatment of their clinic, is something you get traumatized....Hopefully Canada do something about this situation. There must be a way...But is something one normally doesn't forget.....

1
Date of experience: Jul 09, 2025
Carol Price
BEWARE OF THIS COMPANY

If anyone is thinking about filing a lawsuit against this company, please message me—I’m seriously considering it and believe others need to be informed. Their business practices are unethical and deceptive, and transparency is clearly not a priority. Be extremely cautious when they try to upsell you on services and then push you toward using LendCare for financing. That’s how I ended up in this mess. I was scammed. They claimed the service was non-refundable, but that was never disclosed during my consultation. It wasn’t mentioned clearly, and I was never given any receipt stating “non-refundable” until after I complained that LendCare had already withdrawn money from my account, this after I canceled my appointment days in advance. Only then did they suddenly inform me of this policy. To make matters worse, I never even received the service—and now LendCare is pursuing me for payment. I’ve tried following up with the business for over two months, and they’ve done nothing to fix the situation. How can a financing company go after someone for a service they never received? They expect me to come back and give them more business after this? After seeing how they treat customers and how poorly they handle complaints? Absolutely not. Avoid this company. I’ve already filed a complaint with the Better Business Bureau (BBB)—and yes, they have an F rating, which I wish I had checked sooner. If you’ve had a similar experience or are interested in taking legal action, please reach out. We don’t have to deal with alone.

1
Date of experience: Mar 28, 2025
Not happy with their service

Not happy with their service, I bought a package of half dozen RF which they suggested to me that after session 4 I would definitely see results, the girl that was doing the RF had no idea how to use the machine, someone else trained her on me and she bruised me really bad, then after when I requested another girl, I had to go every day for a different leg because they didn't have an appointment where both legs could've been done in one session, and when the sessions were done and literally no results after paying $2K they said now you need to have 8-10 sessions to see results, when I asked the manager to call me back to discuss the matter, they never replied to me Very disappointed....waste of money and my time

1
Date of experience: Mar 10, 2025

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Business Details

  • New You Cosmetic Centres are Canada’s leader in medical aesthetics and has pioneered some the nations most sought-after treatments and procedures.

    Our skilled professionals at New You offer more than 30 quality services and lead the industry in laser aesthetics, body contouring, skin rejuvenation and anti-aging solutions.

    Our commitment to deliver quality client care is of the utmost importance across our several locations throughout the Greater Toronto Area.

    Each New You location offers the fullest range of state-of-the-art services for both men and women, including acne treatment for teenagers.

    Our dedicated team of medical experts, clinicians, physicians and customer care executives pride themselves in keeping themselves up-to-date with the latest market trends and technologies.

    This is to ensure they offer our clients the best tailored services and care.See more

  • email support@newyouspas.com
  • call 18887011467
  • language https://www.newyouspas.com

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