smartbuyglasses.ca

4.7
4.7 Based on 121 reviews

Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers....

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Average Rating

4.7

/
5

121 Reviews

5 Star
82%
4 Star
14%
3 Star
2%
2 Star
0%
1 Star
2%

All Reviews

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Review Time

VALarie M GUTierreX
I think they sell glasses that have been returned multiple times. What are the chances of not trying

I think they sell glasses that have been returned multiple times. What are the chances of not trying on a pair of glasses and assuming you are getting the right fit? I called in customer service and asked if there was any way of knowing if the glasses I purchased were returned, and if so, how many times. She said that they "throw away" the glasses when they are returned. I asked if it was just the lenses and she told me that it was the whole pair of glasses. Highly suspect response. I don't think my glasses are worth $500 plus.

***In addition to the above review, the little booklet in the case that came with the glasses looks old and used. It doesn't look new at all. So they basically gave me a used pair that probably was returned more than once. If that was the case, they should have charged a lot less. I got robbed $500 plus....not worth it. I read the positive reviews and the negative ones, and frankly, the negative reviews are more accurate with my experience and more honest. I am assuming that the positive comments are written by people with low standards. Furthermore, the customer service number starts with "666", so ya, the devil is the father of lies...hell.

1
Date of experience: Feb 28, 2026
sebastien jean
Excellent support before sale

Excellent support

5
Date of experience: Feb 28, 2026
Jessica Assal
Great customer service

Great customer service. Excellent quality lenses. Fast delivery

5
Date of experience: Feb 28, 2026
VALarie M GUTierreX
Questionable Customer Service Response

I think they sell glasses that have been returned multiple times. What are the chances of not trying on a pair of glasses and assuming you are getting the right fit? I called in customer service and asked if there was any way of knowing if the glasses I purchased were returned, and if so, how many times. She said that they "throw away" the glasses when they are returned. I asked if it was just the lenses and she told me that it was the whole pair of glasses. Highly suspect response. I don't think my glasses are worth $500 plus.***In addition to the above review, the little booklet in the case that came with the glasses looks old and used. It doesn't look new at all. So they basically gave me a used pair that probably was returned more than once. If that was the case, they should have charged a lot less. I got robbed $500 plus....not worth it. I read the positive reviews and the negative ones, and frankly, the negative reviews are more accurate with my experience and more honest. I am assuming that the positive comments are written by people with low standards. Furthermore, the customer service number starts with "666", so ya, the devil is the father of lies...hell.

1
Date of experience: Feb 27, 2026
Shelley Gauthier
Loved loved loved the sunglasses

Loved loved loved the sunglasses

5
Date of experience: Feb 27, 2026
Fuck party casino
I’m satisfied

I’m satisfied

4
Date of experience: Feb 27, 2026
David   Thibert
Very good service 👏

Very good service 👏

5
Date of experience: Feb 27, 2026
Jonathan Venditti
The glasses are awesome

The glasses are awesome. Great quality and perfect prescription but it took a long time to receive and I had to return the first pair due to a wrong prescription.

3
Date of experience: Feb 27, 2026
Georgi Georgiev
Outstanding Customer service!

Outstanding Customer service!Quick responses to all my questions, very supportive team! MY glasses were still under warranty, and they replaced them very quickly for me, thank you!

5
Date of experience: Feb 27, 2026
William Loomis
Very good supply of product to chose from.

The trial of using the image with glasses was a great help in determining which set of glasses to purchase.

5
Date of experience: Feb 26, 2026

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Business Details

  • Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.

  • email servicemanager@smartbuyglasses.ca
  • language https://smartbuyglasses.ca

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