Name: foundationeducation.edu.au
Telephone: 000000000
Rating: 4.5

Stetson Fisher Guest

Can't get my deposit back, even though it was within the cooling off period

I withdrew my sons $100 deposit within the cooling off period. I should have read it better. Terms and conditions state if I had paid an administration fee of $300, after this cooling off period, then I would recieve the $100 deposit back.... What a way to conduct business. Feel stupid and feels like I got a bit scammed.

Date of experience: Jun 26, 2025

MaxitoH Guest

8 months ago

contact and supportive

the phone call i got from foundation education was great! they explained everything and make it very clear.

Date of experience: Jun 25, 2025

yabry Guest

8 months ago

Answered my questions.

Date of experience: Jun 25, 2025

Beatrice K. Guest

8 months ago

Emjay took into account the situation…

Emjay took into account the situation and our position and worked with your team to give us a good resolution. I'm grateful 🙏

Date of experience: Jun 25, 2025

Yusuf C. Guest

8 months ago

Kleyo was so helpful when assisting me…

Kleyo was so helpful when assisting me with my enquiry.Thank you x

Date of experience: Jun 24, 2025

filipslajchrt18 Guest

8 months ago

Quick password correction

Emjay, was really helpful and efficient when I was have issues with my accessing my account today. Emjay's quick support allowed me to get back into my study.

Date of experience: Jun 24, 2025

Cherry Baker Guest

8 months ago

It was really great speaking with you…

It was really great speaking with you today Lara. I just wanted to say thank you for taking the time to answer all of my questions so clearly and patiently. You made sure everything was fully explained and easy to understand before ending the call, and I truly appreciate that.