foundationeducation.edu.au

4.5
4.5 Based on 610 reviews

...

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Average Rating

4.5

/
5

610 Reviews

5 Star
83%
4 Star
3%
3 Star
1%
2 Star
1%
1 Star
12%

Filtered Reviews

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Review Time

Hank Fisher
Fantastic support

The representative was fantastic and went out of his way to help me with my questions. Thank you so much!

5
Date of experience: Jan 15, 2026
Trent Harris
Invaluable assistance

The support team has been incredibly helpful and supportive. They're always willing to assist with my questions, including speeding up the assessment marking when necessary. I truly appreciate their responsiveness and eagerness to help.

5
Date of experience: Jan 14, 2026
Logan Ross
Quick and helpful service

Very helpful. Quick response. Able to resolve my issue over the phone.

5
Date of experience: Jan 12, 2026
Riley
Don't trust the positive reviews

Don't be misled by glowing reviews—I wouldn't recommend this course or provider to anyone. The information given at enrollment was misleading, particularly regarding course length and payment plans (you won't receive your certificate until all payments are made, regardless of completion). The course content is repetitive, outdated, and poorly maintained, featuring broken links and irrelevant videos. Placement requirements are unreasonable, creating an excessive burden on already busy supervisors with endless paperwork and inconsistent forms. My biggest frustration was the assessment marking and feedback, which took weeks or months, often focusing on trivial issues. This led to constant delays and stress, with little accountability from the provider. Overall, the assessments lack real-world relevance and focus more on regulations than actual practice. I am extremely disappointed with the quality, support, and cost of this course and strongly advise prospective students to seek alternatives.

1
Date of experience: Jan 12, 2026
Neil
Fantastic student support

I received excellent support from the team, who guided me through finalizing an assessment step by step. They genuinely cared, were extremely helpful, and explained everything clearly. Their supportive nature made the process much less stressful. I'm very grateful for their assistance.

5
Date of experience: Jan 09, 2026
Vernon
Excellent assistance

I used the live chat for the first time today. The representative promptly addressed my inquiry and provided answers within minutes. Very polite and professional in their communication. I give them 5 stars for the help I received.

5
Date of experience: Jan 08, 2026
AH16
Concerns addressed promptly (Livechat)

I received an immediate response regarding my concerns from the representative on Livechat. It’s a great help for a student to be accommodated effectively.

5
Date of experience: Jan 08, 2026
Adele Freemantle
Marc was very professional

Marc was very professional, easy to chat with, and I felt that my needs and concerns were understood and made a priority.

5
Date of experience: Jan 06, 2026
Great assistance

When I called for support, the representative was very patient and kind while helping me with my assessments. They provided tailored advice and stayed on the line as I submitted my answers.

4
Date of experience: Jan 06, 2026
Rohini S
Assistance

Great assistance from Marc.

5
Date of experience: Dec 29, 2025

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