framesluxx.co.uk

3
3 Based on 15 reviews

...

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Average Rating

3

/
5

15 Reviews

5 Star
47%
4 Star
0%
3 Star
7%
2 Star
0%
1 Star
47%

All Reviews

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Review Time

Saul Long
Highly disappointing service 😡

Highly disappointing service 😡. I placed an order on December 6th for £420 and paid extra for express delivery, which promised my parcel would arrive by December 10th. However, my parcel never arrived, and the tracking number indicates it's with a postal service, but they don’t have my package. I've been in constant email communication with a representative, who kept me waiting a week for an update from the logistics team. After a week without any information, I decided to cancel my order. Two days later, I received an email asking me to wait another 3 to 4 days for delivery. Now it's December 22nd, and it still hasn't arrived. I doubt my item will ever show up. This platform feels like a scam!! Everyone should be cautious.

1
Date of experience: Dec 22, 2025
Christina Lewis
AVOID THIS PLATFORM!! SCAM

AVOID THIS PLATFORM!!! This service is a scam! I placed an order on December 16th and paid extra for express shipping (1-2 days). I was supposed to receive my order today, but instead, I got an email stating that my item has been shipped and will arrive in another 2-3 days! I paid over £200 for a service that has been terrible and misleading with incorrect information. The email I received is concerning, featuring a fake tracking link. When I enter the tracking number, it states my order does not exist. The contact number on their website is invalid. There are many fake reviews here, but if you look deeper, you'll see the truth. STAY AWAY FROM THIS SERVICE. I've reported them to the authorities as I doubt the authenticity of the stock they're selling. I have yet to receive my order, and I fear it won't meet my expectations.

1
Date of experience: Dec 19, 2025
Ab Johnson
Awful experience 😡

Awful experience 😡. I placed an order on December 6th for £420 and paid extra for express delivery, which claimed my parcel would arrive by December 10th. My parcel didn't arrive, and the tracking number shows it's with a postal service, but they have no record of my package. I've been back and forth via email with a representative who has kept me waiting a week for updates from the logistics team. After a week with no response, I decided to cancel my order. Two days later, I received an email asking me to wait another 3 to 4 days for delivery. It's now December 22nd, and it still hasn't arrived. I don't believe my item will come. This platform seems like a scam!! Everyone should be aware.

1
Date of experience: Dec 06, 2025
Riley Scott
Purchasing sunglasses online was easy…

Purchasing sunglasses online was easy — everything went smoothly and without any problems.

5
Date of experience: Dec 03, 2025
Kyle
My sunglasses arrived perfectly…

My sunglasses arrived perfectly packaged and right on time — truly a luxurious experience.

5
Date of experience: Nov 26, 2025
ES50
The order's presentation was

The order's presentation was stylish and upscale.

5
Date of experience: Sep 25, 2025
The sunglasses were well protected…

The sunglasses were well protected in their packaging.

5
Date of experience: Sep 18, 2025
Jerome
Consistent and professional service quality…

Consistent and professional service quality throughout.

5
Date of experience: Sep 12, 2025
Walden Cooper
The online ordering process was smooth and…

The online ordering process was smooth and convenient.

5
Date of experience: Sep 11, 2025
Michelle Baker
Outstanding service and communication

Outstanding service and communication. Fast delivery made it a very smooth process.

5
Date of experience: Sep 11, 2025

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