fraserscars.co.uk

3.8
3.8 Based on 13 reviews

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Average Rating

3.8

/
5

13 Reviews

5 Star
71%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
29%

All Reviews

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Review Time

AB65
Another Fantastic Experience with the Car Company

I have just purchased my second MG Trophy Car from the company, staying true to my first review where I mentioned I would return. I'm writing this to express my intention to continue buying from them repeatedly. They are by far the best car company around. The atmosphere is relaxed and pressure-free, allowing you to feel at ease and take all the time you need to decide on a vehicle, unlike other businesses that hover around pressuring you. I highly recommend this car company; you will not be disappointed. David was my salesman for both of my new cars, and I can't praise him enough. He excels at his role and has undoubtedly chosen the perfect career path. Kudos to you once again, David; you are truly remarkable, and your communication skills are exceptional. A big shout-out to the entire team at the company for their hard work; none of this would be possible without all of you. I take great joy in writing this review, as it is well-deserved. I'm absolutely loving my beautiful new car; it’s a delight to drive. I look forward to seeing everyone again in the near future for my next vehicle.

5
Date of experience: Nov 30, 2025
Consistently Exceptional Service

I recently bought my second vehicle from a dealership and am thrilled to say that I will continue to do so. They truly stand out as the best in the industry. The atmosphere is relaxed, with no pressure, allowing you to take your time in making a decision—unlike other places that hover and push you. I highly recommend this dealership; you won’t regret it. The salesperson who assisted me twice is exceptional at his job and has a natural ability to connect with customers. I commend him for his outstanding skills and the entire team's hard work. I take great pleasure in sharing this review because it is well-deserved. I’m absolutely loving my new car and eagerly anticipate returning for my next purchase.

5
Date of experience: Nov 22, 2025
Inetox
Endless Issues with Used Car

Purchased a car from a dealership, and while the sales team was fantastic, the vehicle itself has been plagued with problems. It all began within the first week when the window lock malfunctioned, necessitating a return for repairs. Soon after, I noticed noise when applying the brakes. After several visits, the issue was identified, and a new brake disc was installed. I spent a lot of time returning to the garage. Then, my car wouldn't start due to an ignition issue, requiring further investigation and video evidence for the support team. Although I received a courtesy car during this time, the root cause remained elusive, and the ignition problems persist intermittently. To top it off, a new tire loses pressure every couple of weeks, forcing me to cover the repair costs myself. While the team was accommodating and helpful, the car itself has been a major disappointment. I may reconsider purchasing from them in the future and wouldn't recommend them for used cars.

1
Date of experience: Oct 08, 2025
Joanne
No Pressure Experience

A straightforward and pressure-free experience. The salesperson was very supportive, making this the best car-buying experience I've had in over two decades. I would definitely recommend this dealership.

5
Date of experience: Aug 14, 2025
Coloman Brown
Excellent Service

I recently acquired a new vehicle and am very satisfied. I highly recommend this dealership, particularly for the friendly and helpful service I received.

5
Date of experience: Jul 25, 2025
Charly Morgan
Disappointing Service Encounter

I had a very disappointing experience with the dealership. Despite being a returning customer, I felt mistreated. They refused to honor the warranty and were confrontational during my visit. I would advise avoiding this dealership.

1
Date of experience: Jul 11, 2025
Walter
Smooth Purchase Experience

I bought an electric vehicle and waited a few months to ensure any potential issues were resolved. The purchase process was quick, and the team provided thorough explanations of the vehicle's features. I encountered a minor issue later, which was promptly addressed under warranty. Overall, the service has been excellent—informative, friendly, and humorous. I would recommend this dealership.

5
Date of experience: Feb 28, 2025
Coraline
Above and Beyond Service

I can't express enough gratitude to the service department. They truly went the extra mile by delivering my car back home after servicing, especially during a difficult time for my family. Thank you for your kindness; it was greatly appreciated.

5
Date of experience: Feb 14, 2025
Highly Recommended Experience

Working with the salesperson made buying a car one of the best experiences I've ever had. He was pleasant, honest, and down-to-earth. I can't recommend this dealership highly enough for anyone in the market for a car.

5
Date of experience: Dec 05, 2024
Olive
Outstanding Sales Team

The performance of the sales team was exceptional. I would highly recommend them to anyone; the process was hassle-free.

5
Date of experience: Jan 12, 2024

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