freelady.shop

3.5
3.5 Based on 20 reviews

...

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Average Rating

3.5

/
5

20 Reviews

5 Star
33%
4 Star
33%
3 Star
0%
2 Star
0%
1 Star
33%

All Reviews

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Review Time

Charlyne Howard
Product was fine, but the fit was off.

The product itself was acceptable, but it didn't fit me correctly. Additionally, the color of the jeans did not match what was shown on the platform. I reached out to them right away to request a return. After numerous emails back and forth, they offered a coupon or $10 towards other items. I made it clear that I only wanted to return the $70 jeans that I won't be using and get a refund. It seems like that won't be happening. The customer service has been very disappointing.

1
Date of experience: Dec 01, 2025
Samuel
Difficulties with returning my item

There was nothing wrong with the item, aside from it not fitting me well. I wasn't fond of the color of the jeans as they didn't match the image on the platform. I contacted them right away to request a return. After several back-and-forth emails, they offered a coupon or $10 towards other items. I expressed that I only wanted to return the $70 jeans that I won't wear and receive my refund. It seems unlikely that this will happen. Very poor customer service.

1
Date of experience: Nov 30, 2025
Dan Anderson
Untrustworthy practices

I carefully selected the right size. Foolishly, I didn't check the reviews after seeing their advertisement on a friend's social media page, thinking it wouldn't be promoted if it were subpar. I ordered a 2XL, but they sent a size small. The company has been negotiating for days. They offered at best a 50% refund for returning the items. Total scammers. I regret not checking reviews beforehand.

1
Date of experience: Nov 13, 2025
Alexandria
Incorrect items sent

I ordered two pairs of pants with a 34” long inseam, but they sent me a 27” inseam instead. They refuse to send the correct items and expect me to cover the return shipping for the wrong items. Initially, they offered 30% back to keep the pants, which increased to 50% after more emails. I still lose $40 and have nothing to show for it. They won't send me the items I originally ordered.

1
Date of experience: Nov 07, 2025
Tonya Fisher
Disappointing experience

The items are extremely small and of poor quality, plus there's no contact number available for exchanges or returns. I feel like I've wasted my money.

1
Date of experience: Oct 14, 2025
Vicary Clark
Happy with my online purchase

I ordered this online and was thrilled with it - the material quality is outstanding and the fit is perfect.

4
Date of experience: Oct 04, 2025
Stylish shorts but sizing issues

The Women's Cinch Mid-thigh shorts look great, but the sizing runs small, so I had to give them away.

4
Date of experience: Oct 02, 2025
Vicky Kelly
Flattering style

This style is incredibly flattering, and I love the built-in shorts! It's the ideal outfit for spring or summer.

5
Date of experience: Oct 01, 2025
Rich Reed
Comfortable matching set

I purchased the matching pants and top, and the set is both comfortable and elegant.

5
Date of experience: Sep 29, 2025
Maria F.
Practical built-in shorts

The built-in shorts under the skirt are very practical for moving around. The fabric is both comfortable and stretchy.

4
Date of experience: Sep 27, 2025

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