Review Time
I made my first order of free soul product on the Monday but was disappointed that having paid delivery I still didn’t have the order by the Saturday which I expected 1-2days after ordering. I messaged but being the weekend I did not get a response until the Monday. However they were fast to respond and sent out a replacement order which I received today (over a week after ordering) It would have been a nice gesture to not only send a replacement order but to refund the delivery or a discount from future order. I haven’t yet tasted this so can’t comment on the product, hope it’s worth the wait and to help me to decide if I should recorder or not.
I placed my first order 6 days ago and no shipping in sight, sent an email, they asked me to confirm my full shipping address, then they disappeared with no response. I get that processing orders takes time, but this long? And when issues reported, customer care can't sort this out swiftly?Disappointed and probably will cancel the subscription after this.
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Free Soul: Wellbeing for Being a Woman
Free Soul is the home of women’s wellbeing, the space where science meets self-care.
Our products are formulated by expert nutritionists to support women through every age, stage and story. From hormonal balance and digestion to energy, focus and recovery, every product is designed to help you feel that little bit better, every day.
Each formula combines premium, clinically-studied ingredients (vitamins, minerals, botanicals and superfoods) chosen specifically for women’s unique needs. Every product is rigorously tested, always free from artificial ingredients, sugars and always backed by real science.
Since 2017, we’ve built a global community of women redefining what wellbeing means for them. Whatever your starting point, you’ll find honest, effective nutrition and a community that celebrates you.See more
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