Review Time
I've used and trusted Freightos on two shipments from Italy to the US. Their online platform is very easy to use and navigate while their follow up customer support helps with small details and ensures everyone is on the same page regarding pickups, shipment documents, custom clearance and delivery tracking.
This is the worst company you can contact about your shipping needs. The support they provide is a joke. I would love to give them minus 5 stars if I could. China shipper try to overcharge us . Shipper try to charge us over $700 for 4 empty pallets that cargo was placed on! I contacted frightos support and provide all clear proof but they didn't even check or read details. They just copy and paste responds and try to charge us without any help! . This company is fraud. I will contact BBB, Alibaba US support office, Any social media I could to make sure you don't get same problems. Avoid them at all cost. it wasn't closed they try to charge my visa without our autorization which is fraud!
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