Review Time
Carrier charged us $150 more for the shipment due to a failed delivery attempt. Carrier did not respond in a timely manner and customer support was useless. Frequently the price quoted by Freightos is not accurate and you end up paying more. Need to be extremely cautious of which vendor you go with. ExFreight Zeta is cheaper when you book but they hit you with more fees in the end. Good when it works, but expect to be shafted eventually.
Carrier charged us $150 more for the shipment due to a failed delivery attempt. Carrier did not respond in a timely manner and customer support was useless. Frequently the price quoted by Freightos is not accurate and you end up paying more. Need to be extremely cautious of which vendor you go with. ExFreight Zeta is cheaper when you book but they hit you with more fees in the end. Good when it works, but expect to be shafted eventually.
They made it seamless going into this without any knowledge of importing. I think a general estimate of import duties, taxes, fees, inspections and additional costs would have been helpful instead of being bombarded with thousands extra later on.
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