Review Time
I was very sceptical as most are about seeing online (facebook) posts selling sofas, having recently been ripped off with a company I was wary about getting another. This company has its own online site and what makes it better is they have a shop (small selection) so you can visit them it would be better if they could show more sofas however you get to at least see the quality of the ones in the shop.
We were happy with the one we selected and it has come delivered as expected. Good quality and very comfy. Came within a week and fits lovely in our room.
Absolutely love my new sofa 5* easy friendly customer service, the delivery lads were very polite and helpful and very fast at unpacking and connecting my sofa amazing company from start to finish and will definitely have my repeat business from now on excellent quality furniture
I intentionally held off on writing a review for 2-3 weeks after getting the sofa, just in case there were any issues. I can confidently say everything is going perfectly so far. I chose the Corner Recliner Sofa in Grey Fabric, which is smaller than my previous one but actually provides more seating. It's quite firm yet comfortable; I think I've dozed off on this sofa more than in my own bed since I got it! The delivery went well, despite being delayed by several hours due to the heavy snow. The delivery team kept me informed about any delays and were quick, efficient, and careful while bringing the sofa in. They were also very friendly. Overall, I had a fantastic experience from start to finish, and I would gladly recommend the service to anyone looking for new sofas.
I placed an order two months ago. I faced some challenges with my initial sofa choice due to shipping issues, but the company handled it very well. They helped me select a better sofa, and I’m very satisfied. Delivery was prompt, within three days. Overall, a fantastic company!
I am absolutely in love with my new sofa! The company provided exceptional service from start to finish, with quick and easy delivery. I highly recommend this company! Their communication was fantastic; I was updated from the moment I placed my order, and it was delivered within 48 hours. Thank you so much!
Outstanding service from beginning to end! Ordered and received within seven days. I was kept well-informed about my order, even with a minor delay from the supplier, but the sofas arrived earlier than expected, which was a pleasant surprise! The delivery team was excellent! I love the sofas, especially with the added wireless chargers – my pre-teen son is thrilled!
I placed an order two months ago. I encountered some issues with my initial sofa choice due to shipping delays, but the company resolved everything efficiently. They assisted me in selecting a better sofa, and I’m very pleased. Delivery was quick, within three days. Overall, a fantastic company!
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Founded in 2014, Furniture Direct Online, a family business with over 40 years of expertise in the furniture industry. From the beginning Furniture Direct Online has been focused on supplying the best quality furniture at the most affordable prices for our customers.
In 2015 we moved to our brand new 80,000 sq ft warehouse in Wakefield, West Yorkshire. This progress allowed us to stock hold over 20,000 sofas and achieve fast, reliable deliveries.
In 2019 we faced the challenge of the global pandemic. With thousands of sofas in stock and the lounging lifestyle, we all became accustomed to during the lockdown. This is where Furniture Direct Online stepped up, to become a household name. Delivering over 100 sofas per day nationwide.
Here we are now, in 2024 with our new look and thousands of happy customers. Our mission still remains the same, striving to bring you incredible quality furniture at the most affordable prices with the absolute best customer experience.
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