gamboafashion.com

3.7
3.7 Based on 73 reviews

Gamboa - We are the world's leading genuine fashion brand. Our store offers authentic alpaca apparel worldwide. Shop for alpaca ponchos, sweaters, scarves, hats, socks, panama hats and more. Unique apparel that combines natural fabrics, authentic ethnic ...

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Average Rating

3.7

/
5

73 Reviews

5 Star
52%
4 Star
15%
3 Star
4%
2 Star
5%
1 Star
23%

All Reviews

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Review Time

Deanna
Shipping delays and poor communication

Shipping has been slow, and I haven't received proper updates. It's been almost two weeks, and I'm still waiting for my order. I was told it shipped about five days ago when I inquired, but it hasn't actually been sent yet.

2
Date of experience: Jan 10, 2026
Moe Brown
Shipping delays

Shipping delays and poor communication. I'm still waiting for my order after about two weeks. I was told it shipped five days ago, but it hasn't left yet.

2
Date of experience: Jan 10, 2026
Russell Morris
Perfect holiday gifts

Everyone I've gifted these items to for the holidays has adored them. I gave hats to twins who are four, and they even sent me a thank-you card with their father's help. Sweaters, socks, scarves, jackets, hats, and gloves were a hit with many people. Great feedback all around!

5
Date of experience: Nov 17, 2025
Kathryn Parker
Faster delivery than expected

The package arrived sooner than I anticipated. The product is of excellent quality and very comfortable.

5
Date of experience: Oct 24, 2025
Serena J.
Top-notch material

The material quality is outstanding. It arrived quickly and on schedule. I'm very pleased with it.

5
Date of experience: Oct 17, 2025
Amber Baker
Excellent hat purchase

The hat I bought is fantastic. Delivery was quick, and customer service was excellent.

5
Date of experience: Aug 01, 2025
Great products and speedy shipping

The products are fantastic, and the shipping is quick! I definitely recommend the ponchos.

5
Date of experience: Jul 28, 2025
Samuel Wilson
Surpassed my expectations

The hat is incredibly lightweight, with a brim that's flexible yet firm enough to keep its shape. The crown holds its shape well. I ordered a size up and it fits perfectly. For future orders, I would recommend going one or two millimeters larger than usual. I have no complaints about the hat and would gladly order from here again. Be prepared for a lot of emails, though; I need to find a way to reduce those.

5
Date of experience: Jul 25, 2025
Stetson B.
Received a low-quality product and poor support

I ordered a hoodie as a gift, but it caused a rash after a few minutes of trying it on. I requested a return or exchange, but the customer service number was non-functional. The email responses were unprofessional, addressing me by my email rather than my name and providing unclear instructions for the exchange, which seemed automated. After many emails and over a week, I finally got an address to return the item, but most products were out of stock for exchange. The return address appears nonexistent according to the post office, and they do not provide shipping labels. I was told that the address was correct, but without a shipping label, I can't return the item for a refund or exchange. It seems they are not based in the US and are not BBB registered, which raises concerns about their legitimacy.

1
Date of experience: Jul 15, 2025
Paulina Clark
Poor quality product from an unresponsive company

The product quality was terrible, and the company showed arrogance and indifference. I now leave the hat hanging in my child's room as a reminder of the poor service I received. If you receive a subpar product, don't expect a sympathetic response or helpful customer service. This is simply unacceptable, and I want to warn others about this poor setup.

1
Date of experience: Jul 15, 2025

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Business Details

  • Gamboa - We are the world's leading genuine fashion brand. Our store offers authentic alpaca apparel worldwide. Shop for alpaca ponchos, sweaters, scarves, hats, socks, panama hats and more. Unique apparel that combines natural fabrics, authentic ethnic fashion and urban styles. Gamboa - Wear the adventure.

  • email cs@gamboafashion.com
  • call +18662533992
  • language https://gamboafashion.com

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