gamer-pc.co.uk

4.1
4.1 Based on 36 reviews

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Average Rating

4.1

/
5

36 Reviews

5 Star
68%
4 Star
3%
3 Star
5%
2 Star
5%
1 Star
16%

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Review Time

Jacqui Barnes
Amazing service and follow-up

Fantastic service and follow-up from the representative. My son is thrilled with his new PC. I will certainly be returning for future purchases for my other son.

5
Date of experience: Jan 06, 2026
Thelma Morgan
Still no update

I ordered a PC for £900 and have yet to receive any updates. I placed the order on Monday and have tried contacting them multiple times, but still nothing.

1
Date of experience: Jan 05, 2026
Jordan Ross
Reliable service

I'm not here to complain; I just want to inquire about my PC ordered on January 4 for £599.99. It's now January 11, and I haven't received an update. A response would be appreciated. Thanks! 😊 *update* Just received an update about my order, pleased to finally hear from them.

5
Date of experience: Jan 04, 2026
huggyone76
Extremely frustrated!

I ordered a PC and still have not received it! No replies to emails, no answered calls, and no updates on the app—just says awaiting details! I'm furious and will drive to the location myself if I don't hear anything soon.

1
Date of experience: Jan 01, 2026
Dan McMaster
Took money and disappeared

Joke of a company. £900 PC, says 2-5 days delivery, haven’t even sent it after 2 weeks, won’t answer any calls, messages via site, or emails. ‘Shop’ app not updated and still awaiting details from the order. Fleecing people. Had to get money back from bank. DO NOT USE.Edit - after 2 weeks of ignoring phone calls and emails, this review had a reply near instantly. How surprising eh! The weather didn’t affect your phone line or internet so this could have been avoided. Have some respect.

1
Date of experience: Dec 27, 2025
Hannah Brown
Scam company. Employees lie to your face.

Absolute scam of a company. Ordered on the 10th December. Shipping details haven't been updated. Contacted them numerous times to ask where our order is to be told it would be collected on the 19th and delivered on the 20th or 21st which it wasn't. We were told someone from the company would be driving to Manchester over the weekend so they could possibly drop it at our home. This didn't happen either. This PC cost £900. We don't know where it is or when we're getting it. We have decided to make a fraudulent claim through our bank as all the attempts to contact them end up in absolute lies.

1
Date of experience: Dec 22, 2025
Chris Morrison
I must admit I was nervous about…

I must admit I was nervous about ordering a PC for my son from a company I’d never heard of and all I can say is I would 100% order again. As long as you don’t mind a limited contact and hard to get hold of everything else is great. The girl on the other end of the phone answers all questions. Everything was as ordered and delivered in time.

5
Date of experience: Dec 15, 2025
Amanda Wright
Although there was a bit of a delay to…

Although there was a bit of a delay to the delivery of my Gaming PC it came extremely well packed. I like the look of it and so far runs really well. Any messages sent Gamer PC replied back immediately. I would definitely buy from them again.

4
Date of experience: Dec 03, 2025
Peter D.
Poor customer service

No communication. I should have received my delivery by Friday at the latest. When I chased it, I was told it would ship today (Friday). When that never happened, I had to chase it again and received an automated response. I finally received my delivery on Tuesday. 6 business days later, not 2-4.It's acceptable that sometimes things go wrong. It's not acceptable to leave your customers guessing. I'm giving 2 stars only because the price was very competitive.

2
Date of experience: Nov 29, 2025
Lenka Holmes
Brilliant Service

Delivery on time, it arrived in perfect condition, customer service was fast and didn’t dodge my questions like other companies. Very good overall, I’d definitely recommend

5
Date of experience: Nov 26, 2025

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