Review Time
One entire month that I command my computer, they never answered to my call and mails
I can be comprehensive that my command is late bit not that they doesn't give an update
Order 1600 if that could help
My teenage son has now waited 3 days beyond the promised 2-4 day delivery window. While I recognize that unforeseen issues can arise, it is unacceptable to receive no replies to the voice messages and emails sent. If you could provide an estimated delivery time for the order, that would be appreciated. Otherwise, I may have to take further action.
I'm not upset, just seeking an update. I placed my order on January 5, 2026, as a late Christmas gift for my little brother. I've contacted the company over 20 times and sent several emails, yet I haven't received any communication. Please provide an update or an email to keep me informed.
Hello, I'm not expressing any negativity; I just want to inquire about the PC I ordered on January 9 for £899.99. As of January 13, I haven't received any updates. I would greatly appreciate any response regarding my order. Thank you!
I reached out to the service today to get an update on my order. Contrary to what some have said about communication, the representative I spoke with responded almost immediately, confirming that my PC was built and would be taken to the depot in the morning. I'm very pleased with the prompt response and hope others receive updates soon.
I'm leaving this review for the same reason as many others. I placed my order on January 4 and have reached out to the company several times for a simple update. While I'm not overly concerned about the delay, I am frustrated by the complete lack of communication. I've sent multiple emails with no replies. It's irritating that they've responded to reviews here but not to my inquiries. All I want is some communication regarding my order.
I must revise my previous review. It took reaching out to get in touch with the team, and I believe lessons will be learned. The representative contacted me immediately after my review and sincerely apologized for the communication issues. Since then, the experience has been positive. Despite a delivery delay due to external factors, the PC is wonderful, and my son is very happy. My only concern was the lack of communication, but overall, I appreciate the support.
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