Review Time
I purchased bonus funds from the shop using the coins you earn on their site. I acquired the 10$, which has a wager requirement of 50x, I fulfilled the wager requirement and was sitting around 300$. I continued to play after the fact for some time, reaching a peak of 470$ and then dropping to 410$. I decided to withdraw, only later to receive an email that somewhere in the terms and conditions the maximum earning from a bonus fund is 10x, so 10$ x 10 = 100$. My whole balance got reduced to exactly 100$. Why wasn't it reduced to 100$ at the moment of completing the wager requirement? Instead, I continue playing, not knowing that whatever I earn, regardless of completing the wager requirement way before, will be pointless because you will still be put back at 100$. Imagine hypothetically if someone did the same, finished the requirement, continued playing, and earned way more like 1000$+ only for it all to get reduced to 100$ upon withdrawal. Nice. Implement a better system.
So this is from actual conversation with their support Hello, dear player. How can I help you?09:3909:40I thought about it and i want a bonus with higher bet then. 10 i lost 14000 eu herePlease wait a couple of minutes while I check the information.09:4009:40Mike gave 65 with 0.1009:40Not okI regret to inform you that we don't have any no-deposit bonus for you at the moment09:4809:49Are u serious↓Stay away people
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