Review Time
I purchased two swim jammers, and after just three uses, one began to fade (I have photos). This indicates they are made from low-quality fabric. The company claims on their website that the product is chlorine resistant, but this is misleading. It seems they source inexpensive items from overseas, add their logo, and sell them at a premium in the US. It's disappointing to witness such practices.
I purchased two swim jammers, and after only three uses in the pool, one started to fade (I have photos). This indicates poor fabric quality. The company claims on their website that it is chlorine resistant, but that's misleading. It seems they obtain cheap products from overseas, place their logo on them, and sell them at high prices in the US. It's disheartening to witness such practices.
Ordering online feels like a gamble; good luck if your order goes missing, as you won't receive a replacement or refund for lost packages. They only use one delivery service. The customer service is rude and unprofessional, taking a long time to respond to emails, and their replies often convey that they don't care about customers since they already have your money. I haven't received my money back.
We bought a competition swimsuit that lasted only about four uses. Unfortunately, the company blamed us for its condition without examining it. It was the correct size and handled properly. We provided a photo, but they used it against us. Having been a customer for years, I know their quality has declined recently. A friend experienced the same issue. I would think twice before buying another competition swimsuit from them.
I had a very disappointing experience with an online order. I ordered a swimsuit on October 2nd and was informed it would take 3 to 15 business days for delivery. Tracking showed it was delivered on October 31st without any notification. After multiple emails about the missing order, I requested a refund. Eventually, they claimed it was delivered and stopped responding. I didn't receive any notification or evidence of delivery, and now I have to take further action against the company. If you're in this area, avoid ordering from them online.
I've ordered several products from this company in the past. Unfortunately, some orders were canceled without notice due to stock issues. I received refunds, but it was frustrating. More recently, I got a limited edition swimsuit that was defective. I reported it and asked for compensation for repairs, but they only offered a return and refund for an unavailable product. This is the third defective item I've received. Overall, I'm very disappointed with their service; communication is lacking, and defective products are not addressed properly.
If you want to spend 20 euros and feel embarrassed at the gym, consider purchasing the sports bra from this line. The fabric is thin and see-through, providing awful coverage and failing to hold everything in place, even with a shirt over it. A simple strip of tape around your torso would likely perform better.
I would give them a zero if I could. I ordered several items totaling over $150, but the jammers didn’t fit, and the quality was below expectations. I returned them, but over a month later, I still haven't received a refund. I've called and emailed multiple times, but I only get voicemail and no responses. This is unacceptable, and I won’t be ordering from them again.
I ordered a swimsuit on August 7, 2025, expecting delivery in 5-8 business days. Over two weeks later, it hasn't shipped. When I inquired, I received vague replies about 'availability' and 'quality checks' that were never mentioned before. They sold me an out-of-stock item, took my money immediately, and failed to ship on time. Their evasive responses instead of solutions are unacceptable. I will report this to the Consumer Protection Authority and my bank. Be cautious—customer service does not address issues, just deflects them.
Are you using a different name on your tags? I've been a customer for 20 years due to the quality. However, my recent purchase of a new swimsuit did not meet expectations—poor fabric quality, unfinished edges, and sizing issues. It even had an extra tag from another manufacturer. I used the official website to avoid knock-offs, but the quality seems inconsistent based on price or model.
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