gardenleisureshop.co.uk

4
4 Based on 19 reviews

The UK's leading supplier of outdoor living products including, Garden Furniture, BBQs, Gazebos, Parasols, Firepits, Chimineas, garden storage...

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Average Rating

4

/
5

19 Reviews

5 Star
70%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
30%

All Reviews

Filter Reviews

Review Time

EB69
Frustrating experience with no communication

I placed an order and made the payment, but nothing happened. After two weeks of silence, I received an automatic email stating that the item had been refunded due to lack of stock. I waited a month and saw that the website showed 140 items in stock, so I decided to place a new order. After a week, I followed up for an update and got another automated response saying there was still no stock. It's a waste of time and effort. There’s no communication, the website isn't updated, and based on the reviews, it seems many others have had negative experiences as well.

1
Date of experience: Jan 22, 2026
Gia W.
Time wasted with cancelled orders

I placed orders and made payments, but nothing happened. After two weeks, I received an automated email stating my items were refunded due to lack of stock. I waited a month, checked the website showing 140 in stock, and placed a new order. A week later, I followed up for an update and got another auto email saying no stock! Don't waste your time. There was no correspondence, the website wasn't updated, and most reviews reflect negative experiences. My order was refunded.

1
Date of experience: Jan 22, 2026
Elon Smith
Order never received

I ordered an item, but it was never sent. I didn't receive any dispatch information. I reached out to the company via email but got no response, so I had to contact my bank for a chargeback. This seems like a fraudulent website. Avoid!

1
Date of experience: Nov 20, 2025
Willard
Paid for goods but faced delivery issues

I ordered and paid for goods online. When the delivery service attempted to deliver, they left the parcel at a service point, which now refuses to release it without a code. I've sent three emails over the past week to the company with no response. TERRIBLE SERVICE.

1
Date of experience: Sep 16, 2025
AsiToUjde29
Great value

A solid and sturdy product.

5
Date of experience: Aug 19, 2025
mateus_lima1312
Fantastic product and service

I purchased a firepit and grill plate and used it this weekend with my kids. It performed excellently! The product quality was impressive, and the communication from the seller was clear and timely. They even called to arrange delivery. Very satisfied.

5
Date of experience: May 11, 2025
Peggy H.
Fast and efficient delivery

Quick and efficient delivery of items.

5
Date of experience: Apr 24, 2025
Adolf
Helpful and accommodating service

The representative was very helpful with my order for a BBQ. They matched the price, and the ordering process was quick. Thank you!

5
Date of experience: Sep 30, 2024
byzzqqzz
Product met expectations

The product was exactly as described.

5
Date of experience: Jul 27, 2024
Ursula Bell
Excellent service and product

Delivery was prompt, and I was kept updated via text and phone. Great price and overall fantastic service and product.

5
Date of experience: Jul 27, 2024

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