Review Time
This company is a scam. Their ads on Facebook are very well done and they claim to have a Trust Pilot rating of 4.8/ 5.In actual fact I checked with Trust Pilot snd the rating is 1.6/5.They also claim a 5 day delivery and it seems that is also not true as i ordered on 25th Aug and as of 4th Sept there hss been no delivery.i have emailed them in Romania several times and get absolutely no response
This is a bad and scammy company. They will overcharge, they have no customer service, they will trick you into buying things you didn't want and then you can't communicate with them. I would give them negative stars if I could. Don't purchase from them. The bad reviews here are all true.
The ads made the products look so inviting for gardening enthusiasts. When I spent over 100.00 on the products, little did I know I was ordering from China. It took almost 8 weeks for the products to arrive. I wrote the company several times complaining but there was never a response. Today, I received the tools. They are cheaply made, as though they were welded together yesterday and then they covered the tools with oil. The pole that comes with the weeder rake was missing all together. When I ordered the products, nothing said that I would have to assemble the products. There were no instructions. The hand rake has a straight edge, the handle to attach it to is curved. I am so upset over the trickery used. I'm going to do everything I can to let people know that this company is a sham and it is a shame that the USA is allowing this kind of fraud to occur.
I was really looking forward to weeding with this tool and I am disappointed in myself for not researching this site before I purchased. I was even ok with the many weeks it took for delivery - I can't believe the wooden dowel doesn't even fit the rake part - i will try to tape it or glue it or something to make it kind of work. Seems like it shouldn't be that difficult for the company to actually manufacture something that it is marketing.... SO bummed, Hopefully I don't fall for this misinformation in the future.
I ordered the Iron Rake and I'm so disappointed! The handle is too short to be useful, and the angle of the rake head makes it very difficult to use effectively. According to their advertisement, you can email them your concerns to determine if you are "eligible" for a return. I have emailed three times, with no response. So not only is it a product that I don't like, the customer service is the worst. I would NEVER recommend purchasing anything from this company.
I believe this company is a scam. I ordered the iron weeding rake on 6/26. There is not a phone number to call - I sent a message - no reply. No product yet, and when I try to track the order, it says "nothing is available." What a joke. I saw this company on Facebook too. I will be disputing the charge. Such a disappointment.
I ordered the iron rake, and what I received was nothing like the photos or videos. The metal parts and tines of the rake were pitted and corroded, the eye that attaches to the handle was obviously welded and ugly. The "handle" which cost an expensive $25 was only 20" long and useless for its length (for comparison, a high quality oak 60" handle would cost $17 or less). When contacted about this, the company never responded.
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