gearlaunch.com

3.7
3.7 Based on 181 reviews

GearLaunch is the one-stop-shop where sophisticated e-commerce merchants grow their businesses. From production to fulfillment to customer service, GearLaunch makes commerce simple....

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Average Rating

3.7

/
5

181 Reviews

5 Star
62%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
31%

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Ned Barnes
I ordered from them

I ordered from them , I have set many emails asking for timeline of shipment or even tracking and I have received email asking for PO information so I provided it and still NOTHING back on my order I work in customer service and this is not how it should be

1
Date of experience: Nov 02, 2023
Rudolph Butler
I received a t-shirt that was of poor quality and printingg

I received a t-shirt that was advertised on the American Cancer Walk. The shirt did not have the American Cancer logo on it. Also, it was suppose to be good quality Hanes t-shirt, the shirt was a cheat stiff shirt of poor quality. Lastly the print was very faint in some areas.

1
Date of experience: Nov 01, 2023
Darla Baker
Great products and great customer service!

I am super happy with my purchase and even happier with the customer service. Was sent the wrong color but was immediately sent the right color. Will be ordering from them again. Thank you!!

5
Date of experience: Oct 31, 2023
Dorian
Gearlaunch illegally uses Music for…

Gearlaunch illegally uses Music for Veterans Logo. Like criminals they go DIRECTLY ON TO OUR FACEBOOK PAGE to sell their goods! Our nonprofit helps Veterans reintegrate into civilian life so, every dollar that goes to Gearlaunch is taken from our work ...and they refuse to stop!

5
Date of experience: Oct 30, 2023
Philip Cook
You printed name on the back of shirt

You printed name on the back of shirt. I don’t like it..

4
Date of experience: Oct 29, 2023
Armand
Ordered product through gear launch

Ordered product through gear launch. Shipper lost product, but gear launch were on the case and reshiped asap with great communication. Well done gear launch.

5
Date of experience: Oct 28, 2023
_Darklight_
I ordered 2 custom T-Shirts and a few…

I ordered 2 custom T-Shirts and a few days later I noticed that I placed my order wrong. The order said 2 large in white. I wanted 1 in pink XL. The order was already started BUT when I contacted them, against policy, they would attempt to change my order. They DID!

5
Date of experience: Oct 24, 2023
Forrest
Have ordered several items and they…

Have ordered several items and they have come just as shown. Customer service has been excellent in updating or changing an order, thank you!

5
Date of experience: Oct 17, 2023
Killworld72
CONSISTENTLY STEALS ARTWORK

This company is honestly pathetic. I have read hundreds upon hundreds of reviews claiming they consistently steal others' artwork, and they've been doing this for years and years and years. They should be run out of business.Apparently they don't even print nicely, and the quality of their products is garbage. I myself ordered a shirt from them and even though it says it was "delivered", I never received anything. I've been fighting with them over a refund for about 6 weeks now. The only way I'll get one is if I sign a document stating I can be arrested if they find me guilty of anything at all. It's absolutely absurd.A company that defrauds and plagiarizes... You think you're getting me to sign literally anything???Asinine. Never work with these people. Never buy from these people. They are scum.

1
Date of experience: Oct 16, 2023
Karl
Scam site

Ordered alumni hoodie and minutes later, fellow alumnus told me it's a scam and the seller was using the school logo without authorization. Emailed seller within an hour from time I placed an order and received reply saying order has been processed already and cannot cancel. Fast forward, it's been 5 weeks and shipment didn't arrive. Shipment tracking didn't update since 4 weeks ago. Emailed seller for status today and email bounced back. GearLaunch is hosting scam seller!

1
Date of experience: Oct 15, 2023

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