Review Time
I admired one of your tee shirts and commented that because I was retired I couldn't afford to buy one. Lo and behold I was sent a discount code and was given discount shipping. Then tragedy, porch pirates got to the package. I got that info to them and without a question they sent me another tee shirt.
Company went over and above in correcting a size mistake that I had made during the ordering process, even though they weren’t required to. Very impressed with the customer service and overall professionalism. Highly recommend this company.
My experience with Gearlaunch is not as a buyer but as a victim of copyright infringement and identity theft (third part I suspect.). My identity was copied on Facebook and then used to sell a product line of t-shirts, mugs, sweaters, hoodies etc using one of my photos of a skier in the USA Paralympic Ski Team and by using my identity as part of their design. The party 'posing' as Luc Percival then went on to spam my Facebook followers and friends giving them the impression that my business Luc Percival Photography was selling merchandise through Gearlaunch. All this has been reported to Facebook. I have also contacted Gearlaunch to ask that they cease and desist immediately, but they have not. The items are still for sale and the infringement is flagrant. DO NOT BUY ANYTHING FROM THIS SITE. My suspicion is that it is a scam / totally fraudulent.I've attached an example of the page upon which this merchandising is being sold.
The Gearlaunch Team I Suggested as a Designer > some buyer may experiance bad customer support so my advise be instantly Response for Buyer only. artiest can accepted slow response but buyer not. And Gearlaunch must Follow Redbubble Marketing Strategy For best selling.
I placed an order before Christmas. I did not receive until after on December 28th. I have been trying for over 3weeks to reach customer service and no one has replied to me. I will never do business with company again. Stay away. Very dissatisfied.
I hope this review is posted. I received two tops from lovesometees.com as a gift. They are fine. However on their website they are displaying a shirt with the word "AUTISM" with a little kid's toy train. Underneath that are the two words AUTISM UNIVERSITY. That shirt is clearly insensitive and cruel. Having an autistic granddaughter. I find this shirt and the company so very offensive. They exemplify the word "bullying." I invite anyone from the company to come shadow my granddaughter any day and walk a mile in her shoes. It is heart-breaking!
Customer support responded promptly and gave me an accurate and detailed explanation of where my order was in the international shipping cycle. My order was delivered as promised after clearing customs. The product itself was even better quality (Gildan) than expected with great graphics, consistent with the original specs.
I was doubtful when first ordering, but the experience proved me wrong. The product was well made, on time, and most of all, the customer service was spectacular. I'd order from them again and suggest to others to do the same. Thank you for being professional, for quickly responding to any issues, and for providing a service that brings memories each time I wear the shirt.
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