gearlaunch.com

3.7
3.7 Based on 181 reviews

GearLaunch is the one-stop-shop where sophisticated e-commerce merchants grow their businesses. From production to fulfillment to customer service, GearLaunch makes commerce simple....

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Average Rating

3.7

/
5

181 Reviews

5 Star
62%
4 Star
4%
3 Star
1%
2 Star
1%
1 Star
31%

Filtered Reviews

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Review Time

Nancy Johnson
I received my shirts today and wasn't…

I received my shirts today and wasn't expecting them till Friday. I Love Them, the size is what I wanted and I was worried they may not be true to size, they're perfect. They're also a very good quality tee also which I was concerned about due to the price but hey, good job teeoddy.com. Thank you!!!

5
Date of experience: Apr 02, 2024
Solomon Reed
I was taken care of very promptly and professionally. After I notified you of my situation, you res

I was taken care of very promptly and professionally.

5
Date of experience: Apr 01, 2024
Kirk Clark
Please could you advice when the tshirt…

Please could you advice when the tshirt will arrive.Very good customer service Thank you.

5
Date of experience: Mar 26, 2024
Eclipse T-shirt order

The was an error when I order my shirts. I inadvertently put the wrong size on my order. I emailed the company and had the error fixed. Everyone was great on the support team. Thank you for all you do to keep customers happy!

5
Date of experience: Mar 23, 2024
Blair Barnes
I destroyed my husband's fairly new tee…

I destroyed my husband's fairly new tee shirt (Christmas gift) with bleach in a laundry oversight and was thrilled when the GearLaunch team responded to my request to duplicate the order in March. Both Fernanda and the GearLaunch team were super helpful in fulfilling my request. The product was beautifully made and held a lot of happy childhood memories of his birth place. The tee shirt was extra special because of the long sleeves, quality material and softness of the product. The size (L) was a perfect fit for him. I will use GearLaunch again for future purchases. Many thanks to Fernanda in Customer Support for her professionalism and kindness. I greatly appreciated her follow through.

5
Date of experience: Mar 22, 2024
Davy B.
Very pleased with the service

Ordering from Canada can be full of surprises with custom delays and costs. However, this went smoothly as GearLaunch had promised. I ordered the wrong size but GL agreed with their smiling service to replace the order at a reduced cost. Much appreciated and great service.

5
Date of experience: Mar 18, 2024
Harvey Wright
Outstanding

The customer support team was outstanding. Their help was immediate clear, concise and in plain international English.I am an international customer of this company and their support became important as unfortunately my international status set off 3rd party parasite, trying to infiltrate my bank account.Fortunately the support team were on hand to advise me on the best way to track my package from my end with order and tracking numbers.Through their help I was able to find my way through, my package arrived, I'm thrilled by the products.And as a result of the outstanding support the team offered I will definitely be buying more thing's through this sight, as I am assured that I will get my online purchase

5
Date of experience: Mar 15, 2024
Colby Carter
Going the extra mile..

I ordered two different Star Trek shirts in different colors. I received an email from the company that the shirts were no longer available in my selected colors, but that I could choose another color instead. Most companies would have just said the shirts I wanted were no longer in stock and would have cancelled my order. I was impressed that they took the time to offer me an alternative so that my order would still be processed. Great customer service!

5
Date of experience: Mar 11, 2024
Misty Morgan
My experience

I am so grateful for this company, I have tried to buy a certain insignia for my son. Infantry but could not find any. I was so happy to find a company that respects veterans. I have purchased clothing, phone cases, and I am so pleased with every aspect of my purchases. The ordering is easy, fast shipping and packaging is wonderful.😊

5
Date of experience: Mar 09, 2024
Tony Anderson
I made a mistake on my order

I made a mistake on my order. It was in the evening on a Friday. I request a change of the order, and it was made within 30 minutes. Thank you!

5
Date of experience: Mar 08, 2024

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