Review Time
This company's customer service is top-notch. I ordered the wrong product and had to cancel my order. I expected to struggle getting a refund, but the customer service promptly refunded without phone calls or difficulty of any type. I certainly wish other companies could learn from your customer service
Hi Isaac (Customer Service Team)Thank you your professional work.I failed my order because I choosed wrong size T-shirt, but the support team was helpful and kind, and I got a chance to order another size T-shirt low price without send back items.
Got my t-shirt in about a week and a half which is cool because they are all printed to order. Paid for shipping with the order but when that mailman brought it I had to pay several extra dollars postage due. Contacted customer support. They apologized many times and asked for a photo of the receipt from the post office. Sent them that and was promptly issued a refund for that amount on my credit card. Kudos to Liz for all her help. You guys have earned my respect and repeat business.
Recently I ordered a custom sweatshirt and I couldn’t make out the logo against the color of the sweatshirt. When I reached out to customer support, my contact David demonstrated a level of care and concern to make my order right that I really found refreshing and appreciated.
I was initially apprehensive as my T shirt was advertised on FB . I contacted customer support to ensure they had received my order . Great customer service who assured me everything was in hand . My T shirt came today ! Good quality and I’m very pleased . No need to worry purchasing from them
We were disappointed in the color of some hoodies we’d ordered, well aware of the difficulty in giving a perfect shade of color in photos. We received a prompt and nice reply and everything was sorted out in a perfect manner. Attentive, helpful and quick.
Placed an order and I paid to ship expidited . promised to deliver between 1/31/24 - 2/2/24. order was not shipped until 2/3/24 and it was shipped normal mail.- 1 day past the promised delivery date. they stated they could not refund my expidited fees even though they shipped past the promised delivery date. Very poor customer service and what I have read this is very common fromm this company. do not use them
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