Review Time
Chloe was new to Genesis as she explained to me, but showed a great deal of knowledge and you wouldnt have known she was new. Very helpful and great to deal with! No pressure and very honest.
I’ve met Lauren in her new role as head of communities & engagement at networking events, and was very impressed with hers and Genesis Homes’ commitment to getting involved with local communities. Their community engagement programme is inspiring, and it’s clear to see they’re passionate about supporting local initiatives, and making a positive difference in the local areas where they build.
Kate and the team at Genesis were so helpful, friendly and professional. They helped us get amazing mortgage advice which allowed us to buy our house. They were then super easy to work with. Our house is beautiful and we’re really happy.
My property backs on to the new Genesis site at Derwent Rise, Seaton. This site has taken nearly 8 years to get to this point due to many site challenges, with controversial drainage being the major factor, closely followed by tricky highway access. From the start this developer has pushed every boundary and flaunted the rules- at the start there were twice as many large wagons as agreed dragging spoil away from the site, unsheeted, lined up on already narrow roads, causing visibility issues and congestion and making a mess of the roads as they left. No dust suppression (part of the construction plan) meant we’ve had to use dryers when everywhere was getting coated in dust repeatedly. Summer normally means you can save money by hanging washing out but that’s been impossible this year and this site is due to go on for more years :(Lack of suitable drainage being installed early enough to fully address and correctly resolve surface water, and ever evolving desperate measures including channels and ditches to direct run off have resulted in me gaining a moat behind my garden and the road further down from the site being flooded repeatedly making it impassible for pedestrians without waders. Hot tip - pick a dry day to go to the sales suite, or bring waterproofs or scuba diving gear as you may not be able to reach it without getting wet! This same lack of drainage is affecting my and others properties - I now have damp in my garage and my back garden is often very boggy, cracks are appearing in my driveway and I’m concerned that it is being undermined as the site has increased water heading my way.Genesis have no consideration whatsoever for those already established homes bordering the site as they have pushed their new builds to less than a metre from the boundary, making maintenance difficult for both new and existing homes.On returning home one day I was appalled to find the ground level behind my home had been raised by nearly 6’ of made up ground and is steeply banked towards my property - this is to stop the new builds from flooding but is now an issue for me. I find this completely unacceptable and will be seeking advice as I believe there may be a very real issue with levels in this area. With such a controversial site, and with the surface water issue being very well known to all prior to building, this developer should make more effort in checking they’re not compounding or causing issues elsewhere, which they are. I feel awful for the workforce on site as they’ll be aware of the unhappiness of what they’re being told to do - this review is not aimed at them - it’s the management who are accountable in my opinion, and they should be doing much more and at the very least they should complete and prove the drainage before any further work continues.
Additional information as requested to confirm my review is genuine! Quote from your method statement for Derwent Rise Seaton 'it is not anticipated that the works will generate excessive dust ' well every existing resident close to the site during the 2 months of dry weather earlier this year experienced excessive amounts of dust in their homes, cars and on their washing because you made no attempt to dampen down areas with water suppression! No sprinklers or hoses were used to dampen exposed soil. No windbreak netting was used on site to suppress dust. All of the above measures are mandatory in your Construction Method Statement and none of these were implemented. You are also causing flooding issues to properties next to the Derwent Rise site and you are ignoring all requests from residents to resolve this major issue. Once again you do not have the community in mind and in my opinion are negligent in your methods.
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At Genesis Homes, we are committed to creating exceptional living
spaces that combine quality, craftsmanship, and innovative design.
Our mission is to build homes that not only meet the highest
standards of construction but also enhance the lives of those who live
in them. We focus on blending traditional techniques with modern
features to deliver homes that are both functional and stylish.
With a commitment to sustainability, customer satisfaction, and
long-term value, Genesis Homes is dedicated to shaping communities
and building houses that give you that ‘I’m Home’ feeling.See more
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