Name: getkidzly.uk
Telephone: 000000000
Rating: 1.2

Mariah L. Guest

Disappointing Experience Despite Initial Hopes

Initially, I thought this was a great company; the website was attractive, well-translated, and the products were nicely displayed. However, upon receiving the package, I was truly disheartened. I had looked forward to gifting my kids what seemed to be enjoyable and educational toys, but they arrived without any box or presentation—just wrapped in a bag. Furthermore, the instruction manual was only in Chinese, not even in English. What should have cost 3€ ended up costing 14€, which felt extremely unfair.

Date of experience: Dec 11, 2025

Brynlee P. Guest

2 months ago

Feels like a scam.

I was under the impression that this was a reputable company; the website looked great, well-translated, and the products were appealing. However, when the package arrived, it was truly disheartening. I had hoped to gift my children what seemed like fun and educational toys, but they arrived without any box or presentation—just thrown in a bag. Additionally, the instruction manual was solely in Chinese, not even in English. What should have cost 3€ turned into 14€, which felt incredibly unjust.

Date of experience: Dec 11, 2025

Cecilia T. Guest

2 months ago

Completely unsatisfactory product.

Completely unsatisfactory product. The quality is poor, it appears dirty and worn. I wouldn’t dream of giving this to a child; it’s only suitable for the trash! I considered returning it, but it seems I have to cover the return postage to a different country! I also doubt I will receive a refund. Steer clear of this terrible company.

Date of experience: Dec 10, 2025

Nate R. Guest

2 months ago

Likely a fraudulent company. No items received.

Terrible experience. I am still waiting for items ordered five weeks ago. There has been no effort to assist, so avoid this at all costs.

Date of experience: Dec 07, 2025

CF41 Guest

2 months ago

Decent Experience Overall

The delivery was somewhat slow, but the company responded quickly to my email regarding delivery time. The toy I ordered seems to match the photo and is of good quality.

Date of experience: Dec 04, 2025

Ada Guest

2 months ago

Unsatisfactory customer support.

I bought a wipe warmer, and after a couple of weeks, the screen fogged up, making it hard to see the temperature. I reached out to the business, but they sent a generic response. I'm really disappointed and wouldn't recommend them. Their customer service is quite poor. Avoid this business.

Date of experience: Dec 04, 2025

ludo101 Guest

2 months ago

Thought I was ordering from a local seller…

I ordered from this seller believing they were based locally. However, after reading negative reviews about product quality, poor customer service, refund issues, and lengthy delivery times, I reported them to a payment service and received a refund. Thankfully, I used a reliable payment method.

Date of experience: Dec 04, 2025

Jeannie H. Guest

2 months ago

Believed I was ordering from an ethical source…

I thought I was ordering from an ethical company, but what I received was disappointing—items from overseas in plastic bags with instructions only in Chinese. Stay away!

Date of experience: Dec 04, 2025

Karli Brooks Guest

3 months ago

The worst service I've ever encountered.

The worst service I've ever dealt with—no delivery for two weeks. I no longer want the item and just want my money back, but no one responds to my emails, and the phone support is poor.

Date of experience: Dec 03, 2025

Yvette Guest

3 months ago

Awful company.

Awful company. They sent a damaged item, and when I reached out, they claimed I could only return it if it was damaged, forcing me to pay for return shipping. I emailed again to report the damage and have yet to get a response!