Review Time
A security officer wrongly accused a customer , that was really shopping and did not apologize and the customer took on police brutality that was greatly appreciated.
I've been a regular customer at this grocery store for the past few years due to its proximity to my home. However, it's become increasingly clear that their prices are inflated and they take advantage of customers compared to other grocery options. A quick price comparison with competitors reveals differences of 50 cents or more on many items. Additionally, the store frequently prompts customers for donations at checkout, which, while appearing charitable, seems more like a corporate public relations strategy to enhance their image and possibly reduce their tax liabilities. Their loyalty rewards program offers minimal returns, while prices keep rising. If you're looking to save money, I would advise caution with this store; while larger chains may not always appear customer-friendly, they don't engage in the same deceptive practices that lead to higher costs at checkout.
I've frequently visited the local grocery store over the past few years due to its proximity to my home. However, it's become increasingly clear that their prices are significantly higher than those of competitors. A quick price comparison with other grocery stores reveals noticeable differences on many items. Additionally, the store constantly pushes donation requests at checkout, which seem charitable but are likely just a corporate tactic to enhance their public image while increasing costs for customers. Their loyalty program offers minimal rewards, making it hard to justify shopping there if you're looking to save money.
I had an excellent experience at the grocery store today. It highlighted how much customer service has evolved. A staff member kindly directed me to the self-service line and was genuinely warm and helpful. I realized how much I appreciate that kind of service, especially from a store I've frequented for years. Thank you for the outstanding support!
I spoke with a staff member for three days regarding a special cake order. I was told to call back on Monday morning, only to be informed later that there was no time to prepare it for Thursday. This experience has been quite disappointing.
I participated in a holiday promotion for free ham. After accumulating the necessary points, I went to redeem my certificate only to find out they were out of stock and wouldn't be restocking. The alternative suggested was a frozen lasagna, which felt inadequate. I will be taking my business elsewhere.
I received exceptional service from my cashier today. She was a pleasure to interact with during my shopping trip. Having worked in similar roles myself, I understand the importance of a positive final interaction with customers. This cashier truly excelled in her role.
On the evening before Thanksgiving, I was shopping for specific care products that were locked up. I asked for assistance, but it took 15 minutes for anyone to help me. Eventually, a staff member was able to assist, but overall, the service felt slow. Thanks to the helpful employee who eventually showed up.
In the deli department, I've consistently noticed that the associates appear inconvenienced when asked for assistance. My last visit was particularly frustrating, as the staff member seemed unaware of her responsibilities. I decided to move on without further interaction and won't be returning.
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Giant Food of Maryland, LLC, also known as Giant, is an American supermarket chain with 169 stores and 159 full service pharmacies located in Delaware, Maryland, Pennsylvania, Virginia, and Washington, DC It is headquartered in an unincorporated area o...
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