giftbit.com

3.9
3.9 Based on 21 reviews

...

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Average Rating

3.9

/
5

21 Reviews

5 Star
71%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
29%

All Reviews

Filter Reviews

Review Time

valued client
Cancelled before I started.

Cancelled before I started.

1
Date of experience: Feb 18, 2026
valued client
Giftbit is consistently amazing

Giftbit is consistently amazing, helpful, professional and reliable. Cannot recommend high enough.

5
Date of experience: Feb 18, 2026
claudia suh
First time using Giftbit. Purchased a Giftbit for recipient in Thailand for small Baht value ($16USD

First time using Giftbit. Purchased a Giftbit for recipient in Thailand for small Baht value ($16USD = ~500 Baht) to make sure it worked with ease before placing larger future Giftbit orders. Recipient in Thailand received Giftbit and redeemed it for use at Starbucks but the QR code DID NOT WORK and would not scan at Starbucks. Giftbit said nothing could be done, no refund would be issued.

1
Date of experience: Feb 17, 2026
claudia suh
Did not work in Thailand

First time using Giftbit. Purchased a Giftbit for recipient in Thailand for small Baht value ($16USD = ~500 Baht) to make sure it worked with ease before placing larger future Giftbit orders. Recipient in Thailand received Giftbit and redeemed it for use at Starbucks but the QR code DID NOT WORK and would not scan at Starbucks. Giftbit said nothing could be done, no refund would be issued.

1
Date of experience: Feb 17, 2026
very helpful and fast CS

5
Date of experience: Feb 17, 2026
valued client
Very helpful!

Very helpful!

5
Date of experience: Feb 17, 2026
valued client
I literally got no feedback

I literally got no feedback. Nothing was solved.

1
Date of experience: Feb 16, 2026
TJ Tierney
Excellent Customer Service

There were some issues in the beginning using the gift card, but... Andrew in customer service helped re solve those. He even followed up with me a couple of days later to see if everything was working correctly. That's top notch customer service! Definitely recommend, as a consumer, their gift card to corporate clients.

5
Date of experience: Jan 30, 2026
Zach
Simple and Reliable Payout Solution

Giftbit made it really easy to accomplish what I was trying to do with my business. Their team was very helpful, quick to respond, and genuinely wanted to help my company succeed.

5
Date of experience: Jan 28, 2026
valued client
Andrew was very understanding

Andrew was very understanding, and helpful. He helped me fix my mistake quickly.

5
Date of experience: Jan 26, 2026

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