Review Time
Resort Options International misrepresented themselves from day one, and my experience over more than a year reflects a pattern that raises serious consumer‑protection concerns.
From the very beginning, the company made claims and assurances that were never delivered. Over the course of more than a year, I received no results, no follow‑through, and no evidence that the services they advertised were ever being performed. Communication was inconsistent, evasive, and often contradicted their own prior statements.
After more than a year of non‑performance, I was forced to file a legal case. All parties were properly served on January 29, 2026, with USPS delivery confirmations. Instead of responding through the court — the legally required channel — the company attempted to deny the existence of the case, even after being shown the official court‑stamped documents.
Shortly after being confronted with the truth, a representative contacted me by phone, accused me of lying, claimed they had someone “check the case,” and then attempted to offer me $2,500 to quietly resolve the matter. This was a fraction of the damages and appeared to be an attempt to avoid formal accountability after more than a year of misleading conduct.
When I declined the lowball offer, the company abruptly shifted tactics and attempted to characterize my documented, professional emails as “harassing.” This type of narrative‑flipping is a known tactic used by businesses attempting to deflect from their own behavior once a paper trail becomes unfavorable.
Both the Florida Attorney General and the New York Attorney General now have active files documenting this company’s conduct. Every communication, delay, contradiction, and attempt to deny documented facts is being preserved for regulatory review.
Consumers should be aware of the following regulatory red flags I personally experienced:
• Misrepresentations from day one
• Over a year of non‑performance
• Repeated failure to deliver promised services
• Evasive or contradictory communication
• Denial of documented facts, including court filings
• Sudden lowball settlement offers when confronted
• Attempts to shift blame onto the consumer
• Conduct consistent with patterns monitored by state consumer‑protection agencies
If you are a consumer dealing with similar issues and need general guidance on how to file a complaint with the Attorney General in your state, you may contact me via email. I am happy to share my experience and point you in the right direction.
Based on my experience, this company presents significant consumer‑risk indicators and should be approached with extreme caution.
This company is a complete scam. I was contacted by this in Oct 2024 regarding selling unused weeks with my newly purchased timeshare. I was mislead to believe the rep was from RCI & my naivety allowed me to trust in what I was being told. I mentioned multiple times that I was expecting the return prior to Dec 2024, at which time I was assured the weeks were already sold & I would receive a profit by the end of the year. Obviously that never happened. Although they did in fact reach out multiple times with requested dates & resorts none of them ever seemed to be even remotely available for the dates requested. I replied several times expressing my concerns & dissatisfaction to which I kept being reassured that my contract was for a year & there was still plenty of time to make my money back. I even mentioned that I thought it as a scam & if so let me take my losses & move on, but continued to be reassured that I would in fact make my money back & if I did not then at the end of the contract I could request a refund. Doubtful, but hopeful I continued to accept the emails & research the requests for availability, Again, never finding anything remotely close to the dates requested. I have not heard back from this company since May 2025. I am in complete disgust by the way this company & it's employees prey on people with no knowledge of timeshares. They mislead you to believe they are with RCI then manipulate you into thinking that you will make money off of your timeshare & if not you can request a refund. It is shameful & gross. BUYER BEWARE.
Really good experience overall. I rented a timeshare week through GRO, and everything was exactly as described. The resort was beautiful and the check-in was easy. Only reason I’m giving 4 stars is the confirmation email came a bit late, but the trip itself was flawless!
Perfect work travel stay!!! Better than any hotel! I recently rented a timeshare through Global Resort while traveling for work, and it was an outstanding experience. The space was not only more spacious and comfortable than any hotel I’ve stayed in, but also felt like a true home away from home. It was quiet, clean and fully equipped, which made winding down after a long workday so much easier. The rental process was smooth and the customer service was excellent. I’ll definitely be choosing a timeshare over a hotel for all future business trips. Thank you so much for your help.
have been approached by this company to sell our timeshare reading all other reviews looks like they are a complete scam, getting constant calls, asking for immediate payments of funds/signing of contract, anyone else had dealings recently in selling through them.
Resort Options International misrepresented themselves from day one, and my experience over more than a year reflects a pattern that raises serious consumer‑protection concerns.From the very beginning, the company made claims and assurances that were never delivered. Over the course of more than a year, I received no results, no follow‑through, and no evidence that the services they advertised were ever being performed. Communication was inconsistent, evasive, and often contradicted their own prior statements.After more than a year of non‑performance, I was forced to file a legal case. All parties were properly served on January 29, 2026, with USPS delivery confirmations. Instead of responding through the court — the legally required channel — the company attempted to deny the existence of the case, even after being shown the official court‑stamped documents.Shortly after being confronted with the truth, a representative contacted me by phone, accused me of lying, claimed they had someone “check the case,” and then attempted to offer me $2,500 to quietly resolve the matter. This was a fraction of the damages and appeared to be an attempt to avoid formal accountability after more than a year of misleading conduct.When I declined the lowball offer, the company abruptly shifted tactics and attempted to characterize my documented, professional emails as “harassing.” This type of narrative‑flipping is a known tactic used by businesses attempting to deflect from their own behavior once a paper trail becomes unfavorable.Both the Florida Attorney General and the New York Attorney General now have active files documenting this company’s conduct. Every communication, delay, contradiction, and attempt to deny documented facts is being preserved for regulatory review.Consumers should be aware of the following regulatory red flags I personally experienced:• Misrepresentations from day one• Over a year of non‑performance• Repeated failure to deliver promised services• Evasive or contradictory communication• Denial of documented facts, including court filings• Sudden lowball settlement offers when confronted• Attempts to shift blame onto the consumer• Conduct consistent with patterns monitored by state consumer‑protection agenciesIf you are a consumer dealing with similar issues and need general guidance on how to file a complaint with the Attorney General in your state, you may contact me via email. I am happy to share my experience and point you in the right direction.Based on my experience, this company presents significant consumer‑risk indicators and should be approached with extreme caution.
We signed up with this company and paid over $4000, but since then, we have not been able to reach anyone. Their phone number simply goes to a voicemail, which I'm guessing they delete without listening to their customers. I've had 1 email answered and it was just a generic reply with no one's name on it, We should have done our due diligence, they have our money and we have no idea what is being done about selling our timeshare because there is no one to contact. Really poor service, and we are worried that we have been scammed by a company we trusted
Not get involved with these people. I am an elderly woman and I was scammed. They high pressured me into putting $2400 on a credit card, promising me that it was refundable. I felt very uncomfortable and I talked with my family about it and they looked global resort options and found that they had been lying to me. They are not accredited with BBB as they had claimed I could not get them to call me back finally when I filed a claim to my credit card for fraud they couldn’t get back to me quicker they pressured me to call my credit card company and withdraw the fraud claim. Again they claimed over and over that they were accredited a place with the Better Business Bureau. I will be filing a case with them as soon as I finish this review it is been a horrible situation do not deal with this company they are not reputable you will lose your money
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