Review Time
Shipped my car from CA to OR, super smooth and convenient process. I drive a larger car and was concerned that it might not fit or would be harder but everything was handled perfectly and staff was super friendly. Fair pricing as well.
I did a lot of reading and searching online to transport my 2024 BMW and I came across AirRyd! They are very knowledgeable and answered all my questions! I received my car exactly how I shipped it and I would do it again when I come back from Florida!
Fantastic experience shipping my suv cross country with Air Ryd!! Very professional, easy to talk to and they connected me with Erics Express (excellent company). Such a great experiance with both companies.Wes(Air Ryd) was able to explain the in and outs of the process. I had a 2 day window and was nerves. Wes assured me that it can be done when other companies asked for a 5 day window or exorbitant prices after initial quote. Air Ryd fulfilled the process with same low price as they quoted initially. Kudos to their website and process. Kudos to Wes for explaining the process truthfully.Daniel from Erics Express that Air Ryd connected me too is also excellent. They picked the car on time on the first day they promised and delivered in record time.Thank you Wes and Air Ryd so much!! My car arrived earlier than I had expected.
Needed help moving a 2020 Porsche after a couple other larger brokers royally failed in getting it done. Contacted airRyd and specifically Wes who thoroughly walked me through the process, as well as explaining the issues with why it had not yet moved . Theywere able to find a carrier in under 24 hours from when I booked with them. Nice double decker Enclosedtrailer showed up next day. Process went flawlessly. Dont second guess it, let these guys at airRyd do the work for you. They seem to have something going on that others dont.
I booked enclosed auto transport through AirRyd in March 2025 and paid $625. A week later, I canceled my order in writing, and the company replied the same day saying, “Sure, we will cancel that out,” confirming the cancellation. My car was never scheduled, assigned, or dispatched. Despite that, I never received my refund.Their website clearly states that refunds must be processed within 7–10 days of a written cancellation. It’s now been over six months, and I’ve sent multiple follow-ups, including a formal refund demand by email to both their customer service and main transport address. No one has responded.They confirmed my cancellation in writing, they kept my payment, and they stopped communicating entirely. That’s not a misunderstanding, it’s negligence.I’m sharing this review so others know what to expect. The company appears unresponsive once they have your payment, and they don’t honor their own refund policy. If you’re considering using AirRyd or Midwest Exotic Transport, read their Terms & Conditions carefully and be cautious before paying anything upfront.Update:After my original review, the owner responded publicly with false statements and even accused me of "extortion." For clarity, extortion is the act of obtaining money or something of value through threats, coercion, or intimidation. I did none of that. I simply requested the refund I was contractually owed.I placed the order prematurely before even having a pickup date. The vehicle was never dispatched or assigned to a carrier because I canceled the order entirely, not a "dispatch." I canceled in writing on March 28, 2025, one week after booking, and received a written reply from AirRyd saying, "Sure, we will cancel that out." Per their own Terms & Conditions, refunds requested in writing within 30 days must be processed within 7-10 days when no transport has occurred.Months later, my bookkeeper noticed the refund had never been issued, which is why I followed up. I wasn't demanding anything new, I was asking them to honor the refund that should have been processed back in March. Even now, they have alternative ways to issue the refund but have chosen not to.Accusing a customer of extortion for requesting a refund they're entitled to is unprofessional and unacceptable. I have full documentation showing I canceled properly, they confirmed in writing, and the refund was never processed.
I ended up going with this company because of the honesty they portrayed in their YouTube video and the overwhelming number of highly rated reviews. My transaction was done completely online and I paid in advance. My experience was flawless. My car was picked up on a Monday, driven1600 miles, and delivered on Friday. The communication from the company was timely and complete. The driver was professional and courteous. Without a doubt I would not hesitate to use them again.
I had airRyd ship my 2023 Ram TRX from Hickory, NC to Coeur d'Alene ID. I found out about airRyd on the Ram-TRX forum. To say I was nervous about shipping my truck 2500 miles would be a huge understatement. Wes and Carter did a great job communicating with me from beginning to end. They were always available for questions, day, night and weekends. The driver was very professional and he was careful, loading/unloading my truck.I will definitely use airRyd for my next vehicle shipment.
This was an easy transaction with very few blemishes. I spoke directly with the company's owner & he definitely is building a strong business model for how he handles each customer. If you text or email them you get an immediate answer. I will definitely use AirRyd again should the necessity arise.
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AirRyd Auto Transport is an innovative solution to solve the complex and confusing world of auto shipping across the USA and beyond. We simplify the process for customers, and charge simple flat fees on every single transport request, while providing market based pricing - so that the customer knows just what it will take to move their car in a timely and efficient manner. Just $89 on most auto transport orders. Also - As seen on the Youtube Channel Auto Transport For Dummies!!
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